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Although there are no rights and wrongs, it is strongly advisable to begin by verifying the biographical data you’ve collected through your initial investigation within the family. This will mean ordering duplicate birth, marriage and death certificates where there are gaps in your immediate family tree – if you are not certain of Great-granny Doris’s date of birth, or when your grandparents were married. The good news is that much of this verification process can take place from the comfort of your own home, armed only with a PC and a credit card. As you will find in Section Two, many of the key archive resources (lists of birth, marriages and death, census returns, etc.) are available online; Chapter 4 explains how best to use the Internet during these early stages of your research work.

It is vitally important that you know about more traditional ways of finding biographical information, particularly since a large amount will be stored in archives around the country and may not be available online. You will need to learn how to spot important clues from civil registration (birth, marriage and death certificates) documents (for example, that Great-granddad was a soldier when he got married in 1914); to work out whether there are any relevant documents associated with those clues (there are some army service papers for the First World War, 1914–18); establish where the documents are kept (although some documents can be found online, at www.ancestry.co.uk, the bulk are stored at The National Archives); and then visit the institutions in person, which can be a daunting experience if it’s your first time. Consequently Chapter 3 goes through each step of this process and describes the different types of archive that are available. (This is essential reading if you are to make the most of the remainder of this book, particularly Section Three where the topics – military connections, immigration and emigration, social history, occupations and family secrets – cover material that is rarely available online.)