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Copyright © 2012 by Patti Wood

All rights reserved. This book may not be reproduced in whole or in part, stored in a retrieval system, or transmitted in any form or by any means — electronic, mechanical, or other — without written permission from the publisher, except by a reviewer, who may quote brief passages in a review.

Portions of the section “Hands and Gestures,” found in chapter 10, appeared in slightly different form in Paid to Speak. Copyright © 2011 by the National Speakers Association. Used with permission.

The material in this book is intended for education. No expressed or implied guarantee as to the effects of the use of the recommendations can be given nor liability taken. The author’s experiences used as examples throughout this book are true, although in some cases identifying details such as name and location have been changed to protect the privacy of others.

Text design by Tona Pearce Myers

Library of Congress Cataloging-in-Publication Data

Wood, Patti, date.

Snap : making the most of first impressions, body language, and charisma / Patti Wood.

p. cm.

Includes bibliographical references and index.

ISBN 978-1-57731-939-9 (pbk. : alk. paper)

1. Self-presentation. 2. Impression formation (Psychology) 3. Body language. 4. Interpersonal relations. 5. Social perception. I. Title.

BF697.5.S44W66 2012

153.6—dc23

2012021384

First printing, October 2012

ISBN 978-1-57731-939-9

Printed in the USA on 100% postconsumer-waste recycled paper

New World Library is proud to be a Gold Certified Environmentally Responsible Publisher. Publisher certification awarded by Green Press Initiative. www.greenpressinitiative.org

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