Читать книгу Making Happy People: The nature of happiness and its origins in childhood - Paul Martin - Страница 23
4. Communication skills
ОглавлениеThe ability to exchange information and feelings with other people is crucial for happiness and success. You are unlikely to maintain good relationships with partner, friends, relatives, parents, children or colleagues if you are unable to communicate effectively with them or if you keep inadvertently sending them the wrong messages. Moreover, education is a social activity, and virtually every job involves interacting with other people. Poor communication skills can therefore be a real impediment to success at school and in the workplace.
Happy people are generally good at making themselves understood, both emotionally and rationally, and good at listening to other people. (Communication is of course a two-way process, although you would not think so from the way some people behave: perhaps you know someone who is permanently jammed on transmit.) Good communicators are capable of communicating through all the available channels, using speech, facial expressions, gestures, body language and the written word, as appropriate. Adequate communication skills may not be a sufficient condition for happiness, but they are certainly necessary.