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What's the Cost of Not Getting This Right?

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Organizations can't afford to neglect the importance of the human side of cybersecurity. As we mentioned in Chapter 1, organizations have been investing more and more each year trying to combat cybercrime and data breaches, and yet the breaches keep on coming. In fact, as we showed in Figure 1.1, the rise in breaches is outpacing the global spend on cybersecurity “solutions.” Why is that spend not paying off? The reason becomes clear when you look at where the security spend is going.

Figure 2.1 illustrates the problem well. We know that 85 percent of data breaches are being caused by social engineering or human error (Verizon, 2021). But, when you look at organizational spending on security, it becomes clear that leaders have been placing their faith (as reflected by spend) in the wrong areas. Organizations have been focusing on an outdated perimeter-based model of security—one that virtually ignores the human element or hopes that technology-based defenses will suddenly become effective at addressing social engineering and human error in a meaningful way.


Figure 2.1 Cybersecurity spending has effectively ignored the main cause of data breaches

The Security Culture Playbook

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