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1.1.3. What is the “engineering” approach developed here?

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This chapter is intended to present a modern and global view of the design and management of complex systems. In terms of engineering, the problem can be approached in two different ways:

 – either we start from the production system as it is, and we adapt the production management system to manage it as well as possible. New management methods are therefore defined, a different IDSS (Interactive Decision Support System) is designed and the decision-making process of the decision-maker is modified, etc., in order to try to control the effects of this complexity and to keep control over the production system. We remain confined to method engineering (what we could call Manufacturing Management System Engineering);

 – or the production system itself is modified, i.e. its structure, organization and possibly its architecture. We then move into a radically different field: that of Process Design or Manufacturing Process Engineering.

For each case studied, we will examine the actions to be taken to design and develop these complex systems and will also discuss the approaches to be implemented to make them simple (and not simple, as in situations of non-complexity).

Complex Decision-Making in Economy and Finance

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