Читать книгу Class Acts - Rachel Sherman - Страница 4

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Parts of chapter 4 are reprinted by permission of Sage Publications Ltd. from Rachel Sherman, “Producing the Superior Self: Strategic Comparison and Symbolic Boundaries among Luxury Hotel Workers,” Ethnography 6 (2): 131–58, copyright © International Society of Adaptive Behavior, 2006. Excerpt from MAID IN MANHATTAN appears courtesy of Revolution Studios Distribution and Sony Pictures Entertainment. Excerpt from NINOTCHKA granted courtesy of Warner Bros. Entertainment Inc.

University of California Press

Berkeley and Los Angeles, California

University of California Press, Ltd.

London, England

© 2007 by Rachel Sherman

Library of Congress Cataloging-in-Publication Data

Sherman, Rachel, 1970–.

Class acts : service and inequality in luxury hotels /Rachel Sherman.

p. cm.

Includes bibliographical references and index.

ISBN-13: 978-0-520-24781-9 (cloth : alk. paper)

ISBN-10: 0-520-24781-7 (cloth : alk. paper)

ISBN-13: 978-0-520-24782-6 (pbk. : alk. paper)

ISBN-10: 0-520-24782-5 (pbk. : alk. paper)

1. Hospitality industry—Customer services—United States. 2. Hotels—United States—Management. 3. Luxuries—Social aspects—United States. 4. Social classes—United States. I. Title.

TX911.3.C8S54 2006

647.94068—dc22

2006003726

Manufactured in the United States of America

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This book is printed on New Leaf EcoBook 50, a 100% recycled fiber of which 50% is de-inked post-consumer waste, processed chlorine-free. EcoBook 50 is acid-free and meets the minimum requirements of ANSI/ASTM D5634-01 (Permanence of Paper).