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Chapter 10: Conducting Program Evaluations

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The evaluation of an entire program (e.g., the Child Welfare Program of Hampton County) is the focus of this chapter. The program evaluation is contrasted with the more specific evaluation of an intervention (e.g., the evaluation of this support group service for these victims of violence), the latter being the focus of much of this book. The systems concepts of input, process, output, and outcome serve as the guides for this presentation. Readers learn about the examination of client need, the review of service quality, the calculation of service outputs, and the examination of client outcome.

Social Work Research Methods

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