Читать книгу The Quality Improvement Challenge - Richard J. Banchs - Страница 21

Improving the quality care for our patients cannot be achieved just by increasing resources and cost in a wasteful manner. Improvement is centered on value. There are numerous definitions of value. For now, let’s consider value as the outcomes achieved (therapeutic intervention + patient experience), divided by resources used in achieving the outcomes. To improve, we need to focus on achieving quality care while optimizing the quantity of resources such as time, personnel, and money consumed in working to achieve it (see Figure 2‐2).

FIGURE 2‐2 The goal of improvement.

Quotable quote: “The biggest room is the room for improvement.” Chinese proverb