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4.8 Final Closure

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From my experience, a written memo of understanding should be prepared that clearly states the motivating question, the form of an allowable answer, and the acceptable uncertainty. This should become a part of the experimental record.

It is difficult for some project managers to sign off on such a statement as, “The answer to this question, with no other benefit, will justify the cost of this experiment.” Lurking in the back of most minds are hopes for “spin‐off data,” bits of knowledge they hope to get, or a general feeling that the experiment ought to be “kept loose, so we can steer it as we go.” These urges usually arise out of reluctance to come to grips with the specific problem: what is it that we really must know?

I recommend organizing a “signing party” at which the people with a stake in the issue sign off on the question, the form of its answer, and the uncertainty. Too often, higher management pays little or no attention to these “philosophical issues” until too late. There is something about deliberately signing off that makes people pay attention.

Unless there is explicit agreement, early, on the objective of the experiment, a host of serious issues may ensue:

 Disagreements on “what to do next.”

 Dissatisfaction with the outcome.

 “Second guessing” after the final report.

 A general whitewashing to cover up the lack of definite progress.

Too many experiments simply don’t answer any question – they only contribute some facts that may or may not be useful.

Planning and Executing Credible Experiments

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