Читать книгу Management Mess to Leadership Success - Scott Jeffrey Miller - Страница 23

From Mess To Success:

Declare Your Intent

•Take stock of how often you begin conversations by earnestly declaring your intent—have you made clear your goal/agenda/intention, or are you leaving people to guess?

•Early on in any high-stakes conversation, consider asking others to confirm if they are clear on your intent. Allow them the opportunity to say no without growing defensive or being frustrated.

•Consider how you make it safe (or unsafe) for others to declare their intent with you. What should you stop doing, do more of, or do differently?

•Think of a cordial relationship where you have mutual respect but suspect the other person has read you wrong or doesn’t fully understand where you’re coming from. Try meeting them informally (like for coffee), and see if you can work a declaration of intent into the conversation.

•Ensure when you declare your intent that it’s truthful and congruent with your actions.

•Declaring your intent may well take a level of courage that might not be natural to you. Better to summon that skill than face the consequences that follow from not doing so.