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ACKNOWLEDGMENTS

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Larry wishes to thank the following people for their contributions to this book:

My wife, Salli, whose unconditional love, belief, and support lift me up in everything I do.

My coauthor, Kim Turnage, who improved the final product far beyond what it would have been without her. Kim, I love working with you.

My boss, Kimberly Rath, for her unequivocal and generous support of this book, without which it would not have happened at all.

Carolyn Weese, for her proofing, formatting, and many other important contributions in getting this work submitted to our publisher.

Raschelle Casebier, for her contributions in getting this work submitted.

Sigi Brauer and Horst Schulze, for teaching me and giving me opportunities to grow as a manager and leader.

Vicki Denfield, Steven Freund, Jim Horsman, Marie Minarich, Fadi Ramadan, and Eric Swanson – the executives at The Ritz-Carlton, Tysons Corner, who taught me and supported me in my leadership journey. Each of you has made a big difference in my life.

Keith McLeod and Steve Marx, whose early critique helped us make major improvements to the book.

Doug Rath, whose teaching and support over the years has helped me grow.

Kim wishes to thank and acknowledge:

Larry Sternberg, for trusting me to help make his dream of this book a reality. Larry, I love working with you, too. What's next?

My husband and best friend, Rick Turnage, who has kept the promise he made 26 years ago to grow with me and help me grow, and who also happens to be one of the very best managers I know.

My dad, Wayne Guthrie, who was my first example of a manager who makes a difference and whose positive influence lives on in the hearts and minds of all those he left behind.

My first and most constant teachers and mentors, my mother, Chris Guthrie, and my grandmother, Verlene Schoen.

All the teachers, coaches, mentors, and managers who invested in me and helped me grow, most especially Larry Meyer, Greg Olson, Doug Rath, Ray Myers, Gwyn Bagot, Nan Fullinwider, Gary Pepin, and my teacher, mentor, and friend of 27 years and counting, Calvin P. Garbin.

My children, Connor, Arin, and Peyton – individually and together, you have been my greatest teachers about the power of discovering and nurturing the strengths and talents that make each person unique.

Managing to Make a Difference

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