Читать книгу Casino Gambling For Dummies - Swain Scheps - Страница 60

Pit bosses are smartly attired, experienced professionals who are responsible for all the gaming operations in their assigned pits. As the name implies, pit bosses are just that: bosses. They supervise floorpersons (see the next section), dealers (see the section “Dealers”), and the gamers within their pit. Theirs is a very detail-oriented job, requiring not only an intimate knowledge of all aspects of the games but also the ability to keep track of thousands of dollars flowing through their spheres of influence. Even though the average gambler probably doesn’t have much contact with a pit boss, in the event of a serious dispute, the pit boss is the one who steps in to settle matters.

Among other tasks, pit bosses monitor credit markers — the amount of credit extended to you. (We explore credit markers in greater detail in Chapter 4.) And they dispense comps, such as free meals or shows, doled out according to an elaborate formula based on the number of hours you play and the amount of money you wager. (See Chapter 20 and “Casino hosts” later in this chapter for the lowdown on comps.)

Winning or losing vast sums of money often ignites supercharged emotions. Another responsibility of the pit boss is to make sure those emotions don’t explode into conflict. The pit boss is there to congratulate, calm, soothe, and strong-arm. The pit boss’s job is part security staff, part supervisor, part gambling expert, and part public relations manager.