Читать книгу Casino Gambling For Dummies - Swain Scheps - Страница 62

For most people, gambling is a social sport. Because automated games are a more solitary venture, many players prefer the camaraderie of table gaming. Dealers are at the center of this emotional wheel of fun. Excellent customer-service skills are a requirement; after all, dealers stand on the front line when it comes to irate, belligerent, or inebriated gamblers. Even during high-pressure situations, dealers must promote a relaxed and pleasant atmosphere.

Dealers have their fingers on the pulse of the casino — figuratively and literally. Their hands, after all, deal the blackjacks and the full houses and take the money you lose or pay off your winners. Theirs is a high-pressure job with a demanding audience. Overseeing several players at a table, dealers must be confident in their gambling knowledge. They must know who wins, who loses, and how much to pay out on each hand. Many gamers mistakenly believe that dealers simply shuffle and deal cards, but dealers must also handle dice, chips, and money — accurately and quickly.

Dealers have a wide range of personalities. Some are polite and outgoing, others efficient and brusque. Although finding a compatible dealer doesn’t change the cards or the size of your winnings, it can make your gaming experience more enjoyable and, sometimes, that’s as much as you can ask for. You can spot a good dealer by their smile, humor, demeanor, and often the size of the crowd at the table. When you find one you like, sit down, but remember the dealer has no control over the outcome. Most dealers prefer that you win because they make their money primarily from tips.