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Table of Contents

About the Authors

Introduction

Part 1

Preparing for, Delivering, and Reflecting on Your Message

Chapter 1

Preparing an Effective Message

The Needs of Adult Learners

Content Knowledge for Adult Learners

Four Distinct Adult Audiences

Summary

Chapter 2

Planning the Delivery

Planning for Audience Size

Considering Your Presentation Role

Using a Process Observer

Addressing Time Frame Constraints on Content

Planning for New and Existing Staff

Summary

Chapter 3

Setting the Stage

Arranging the Room

Monitoring Sound

Managing Your Audience

Preparing a Speaker’s Toolkit

Summary

Chapter 4

Creating Effective Introductions and Conclusions

An Effective Introduction

Introduction to Your Topic and Processes

An Emphatic Conclusion

Summary

Chapter 5

Delivering Your Message

Getting the Group’s Attention

Using Your Voice Effectively

Displaying Appropriate Presenter Behaviors

Summary

Chapter 6

Designing Visuals and Print Materials

Visual Enhancements

Handout Design

Presentations via Webinar

Summary

Chapter 7

Reflecting on Your Practice

The Importance of Reflective Practice

Categories of Feedback

Considerations for Obtaining Quality Feedback

Ideas for Improving Your Practice

Summary

Chapter 8

Presenting Tips, Tricks, and Troubleshooting

Show Interest and Enthusiasm

Don’t Take Yourself Too Seriously

Address Poor Behaviors

Model Professionalism

Handle Question-and-Answer Sessions Appropriately

Make Travel Arrangements That Make Sense

Summary

Part 2

Processes and Protocols

Chapter 9

Team Building

Candy Matching

Card Grouping

Colored Candies

Compass Points

Descriptor Bingo

Famous Person Mystery

“Find Someone Who …” Bingo

Finish the Sentence

Life Boxes

Name Chain

On All Sides

People Scavenger Hunt

Person or Team Interview

Pipe Cleaner Metaphors

Relic Bag

Say Hello

Scavenger Hunt

Sentence Starters

Six Degrees of Separation

Tattoo

Theme Song

Three Numbers

Two Facts

Who Am I?

Words in Common

Zip Around

Chapter 10

Triggering Thinking

Affinity Diagram

Cooperative Project

Fishbowl

Four-Symbol Reflection

Graphic Organizers

KTWL Chart

List-Group-Label

Predicting Prose

Word Webs

Chapter 11

Processing and Practicing

Agreement Circles

Cheers and Fears

Clock Partners

Dramatize Key Concepts

Elbow or Shoulder Partners

Fan and Pick

Gallery Walk

Give and Get

In-Text Questions

Lines of Communication

Mentimeter

Numbered Heads Together

Pantomime

Reader Response Chart

Review Meal

Role-Play

Round Table

Roving Reporter

Spaces

Stir the Group

Table Family

Taboo Review

Take a Stand

Talking Stick

Talking Turns

Think Aloud

Think-Write-Pair-Share

Word or Concept Sorts

Zip Line

Chapter 12

Consensus Building

Dot Voting

GOILS: Groups of Increasingly Large Size

Idea Survivor

Nonverbal and Verbal Lineup

Ranking

Chapter 13

Summarizing

3 As

3-2-1

A-B-C Summarize

Across-the-Room Allies

Folder Categorizing

Getting the Gist

Information Puzzle

In the Bag

Mystery Words

One-Minute Paper

Picture This

Posters

Quick Draw

Reciprocal Teaching

Roundabout

Six- or Twelve-Word Summary

Teams Check

Three-Step Interview

Two Cents

Whip Around

Work Sample Review

Writing Tweets

Chapter 14

Checking for Understanding

Confidence Hand Responses

Muddiest Point

Parking Lot Tool

Send-a-Question

Signal Cards

Snowball

Tickets to Enter or Exit

Conclusion

Appendix

References and Resources

Index