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Joyce J. Nielsen has worked in the publishing industry for more than 30 years as a technical writer/editor, development editor, and project manager, specializing in Microsoft Office, Windows, Internet, and general technology content for leading educational, retail, and online publishers. She is the author or co-author of more than 50 computer books and 2,100 online articles. Joyce holds a Bachelor of Science degree in Quantitative Business Analysis from Indiana University's Kelley School of Business in Bloomington, Indiana. She currently resides in Arizona.