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1 Chandler, Frances G (1995): Fundamentals of Business Communication; McGraw – Hill, New York , NY

2 Chaney, Lillian H.; Martin, Jeanette S.(2003): Intercultural Business Communication; Prentice Hall, Upper Saddle River, NJ

3 Copeland, Lennie / Griggs, Lewis (1995): Going International: How to Make Friends and Deal Effectively in the Global Marketplace”; Plume Printing, Auburn, WA,

4 Curry, Jeffrey E. (1999): Internationale Verhandlungen planen und führen; Deutscher Wirtschaftsdienst, Köln

5 Gesteland, Richard R.(1999): Cross-Cultural Business Behavior: Marketing, Negotiating and Managing Across Cultures; Copenhagen Business School Press, Copenhagen

6 Gordon, John S./ Arnold, Jack R. (1988): Profitable Exporting: A complete guide to marketing your products abroad”; Wiley, River Street Hoboken, NJ

7 IMC Consultancy for Global Business, Retrieved Sept. 20 2012 from http://www.icmassociates.com

8 Japanese Business Cards available under http://www.japanese-business-cards.co.uk/etiket.htm

9 Katzman Jason (2011): A Basic Guide to Exporting, Skyhorse Publishing New York , also available under http://www.unzco.com/basicguide/toc.html

10 Mole, John (1999): Mind Your Manners: Managing Business Cultures in Europe”; Nicholas Brealey Publishing , London

11 Roberts Sherry J. (2011): Fundamentals of Business Communication, Tinley Park, IL

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