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Work Was Static

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For most employees, factory work didn't involve a great deal of technical skill. The basic job functions of what needed to be done on the assembly line could be learned relatively quickly. The skill that was in demand was perseverance. Workers would have to stand in one place on the line and do the same thing over and over again. All day. Every day.

Because the work process was so repetitive, managers were not interested in things being done differently. Traits such as innovation or creativity were off limits for employees. “Just do your job” was a key operating principle.

After all, there were production quotas to hit. Managers didn't want anything to stand in the way of that assembly line. Thus, a “do as I tell you to do” ethic became the norm.

Cracking the Leadership Code

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