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Less Access to Information

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At the start of the 20th century, employees had no way of knowing and no way of finding out if the grass was greener at some other company. There was no LinkedIn to network for new job opportunities, no monster.com to read up on new job postings, and no glassdoor.com to find out if the company you're interviewing with is a place that you'd actually want to work.

Living in this information vacuum, workers were stuck in their circumstances. However, because the lack of information was such a cultural norm, no one expected anything else. They just put up with their situation.

Through its first few decades, command-and-control achieved tremendous results. In this new industrial era, it was considered an essential part of business success. Its philosophy expanded from factories to many other sectors of the economy. As it grew, it also migrated to business school classrooms, where it became standard dogma for much of the 20th century.

Cracking the Leadership Code

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