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Table of Contents

COVER

TITLE PAGE

COPYRIGHT

ACKNOWLEDGMENTS

INTRODUCTION Conflict Authority The Other Methods An Overview of the Book

CHAPTER 1: THE PERIMETER: Explore Existing Mediation Practices Before Seeking Methods The Origins of a Practice and Its Words A Variety of Mediations Conclusion: An Overflow of Methods or a Lack Thereof?

CHAPTER 2: THE PERTINENCE: Weigh the Pros and Cons of Mediation Before Engaging in It Mediation Among Other Types of Third‐Party Interventions A Past to Overcome: Seven Justifications in Favor of Mediation A Future to Reconstruct: Seven Justifications in Favor of Mediation

CHAPTER 3: THE PRINCIPLES: Set Up Operating Principles Before Acting The Principle of Independence Versus the Reality of Situations The Principle of Neutrality Versus the Resort to Fairness The Principle of Impartiality Versus the Need for Proximity The Principle of Confidentiality Versus Potential Exceptions The Principle of Respect for the Law Versus Spaces of Creativity The Principle of Fairness Versus the Parties' Self‐Determination The Principle of Self‐Determination Versus the Mediator's Push

CHAPTER 4: THE PREPARATION: Structure Pre‐Mediation Before Starting a Session An Itinerary for the Pre‐Mediation Phase A Preparation Itinerary for the Parties' Mediation A Preparation Itinerary for the Mediator Notes

10  CHAPTER 5: THE PORTAL: Set the Stage Before Problem‐Solving P for Presentations O for Objectives R for Rules of Engagement T for Time and Stages A for Agreement to Mediate L for Launch!

11  CHAPTER 6: THE PAST TOWARD THE PRESENT: Grasp the Problems Before Seeking Mutual Recognition First Move: Identify the Problems to Negotiate Second Move: Uncover Motivations Third Move: Seek Mutual Understanding

12  CHAPTER 7: THE PRESENT TOWARD THE FUTURE: Generate Possible Solutions Before Potentially Committing First Move: Invent as Many Solutions as Possible Second Move: Evaluate Solutions Third Move: Decide – Toward a Commitment Among Parties

13  CHAPTER 8: THE PITFALLS: Question Practices Before Acting The Mediator's Initiatives: Measuring Risky Behaviors The Parties' Initiatives: Facing up to Critical Moments

14  CONCLUSION: AN ETHICAL PERSPECTIVE AND QUESTIONING Questioning: The Philosophical Foundation of the Mediator's Actions The Mediator as a Powerful Ethical Model

15  BIBLIOGRAPHY

16  ABOUT THE AUTHORS

17  DETAILED TABLE OF CONTENTS

18  INDEX

19  END USER LICENSE AGREEMENT

List of Tables

1 Chapter 1TABLE 1.1TABLE 1.2TABLE 1.3TABLE 1.4TABLE 1.5

2 Chapter 2TABLE 2.1 The Mediation Matrix

3 Chapter 3TABLE 3.1 The Matrix of Neutrality and Impartiality

4 Chapter 5TABLE 5.1 Summary: Mediators Open a PORTAL

List of Illustrations

1 Chapter 2FIGURE 2.1 The 8 A's: Mediation within the spectrum of third‐party approache...

Guide

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Table of Contents

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Mediation

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