Читать книгу A Dentist’s Guide to the Law - American Dental Association - Страница 83

The HIPAA Privacy Rule requires covered dental practices to permit patients to request to receive communications by alternative means or at alternative locations, and covered dental practices must accommodate reasonable requests. Thus, phoning, emailing or texting a patient who has reasonably requested to be contacted only by another means could violate HIPAA, whether or not the telephone call or text implicates the TSR, TCPA, CAN-SPAM Act, or other federal or state law. In addition, HIPAA restricts certain marketing communications, whether the covered entity makes the communication, or a third party makes the communication either on behalf of the covered entity or using information supplied by the covered entity, such as patients’ names and contact information.