Читать книгу Delft Design Guide -Revised edition - Annemiek van Boeijen - Страница 53

Hermes was was the ‘messenger of the gods’. Also considered to be the inventor of language and speech, an interpreter, a liar, a thief and a trickster. As Socrates noted, words have the power to reveal or conceal and can deliver messages in an ambiguous way. These multiple roles made Hermes an ideal representative for hermeneutics. Phenomenology is the study of experience and the ways in which things present themselves in and through experience. What are people doing? What are they trying to accomplish? How exactly do they do this? What specific means or strategies are used? How do people talk about and understand what is going on? What assumptions are they making? (image: Adolf Hirémy-Hirschl ‘The Souls of Acheron’, 1898)

1. solutions

What do people want or need? Which products, services, or interventions?