Читать книгу Managing Through Turbulent Times - Anthony Holmes - Страница 12

Managers tend to regard ‘doing things right’ as implementing those procedures and techniques that they have been taught or learned through experience.

But established methodologies are not necessarily equally effective in all situations. Management is not like physics in which certain immutable and universally applicable laws establish a reliable set of founding principles.

So it does not follow that the emergence of turmoil results from managers being lax in their diligent application of techniques. Nor does it follow that turbulence can be ameliorated or its consequences avoided by adopting a more conscientious application of the established techniques of management science. The ‘right thing’ to do is not the same as ‘doing things right’.

Doing the right thing means being aware of the abnormality of the situation, the degree to which conventional tools are effective and the extent to which your experience is appropriate.

In turbulent times you cannot restore stability by the avoidance of action, nor do you want to be pressurised into acting from panic.