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Acknowledgements

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I would like to thank the following people who have helped me to shape the ideas and who have read, commented on and edited this manuscript:

Michael J Arnold, Richard Ball, Col. (Rtrd) Jonathan Frere MBE, Prof. Janet Coleman, Zena James, David Jephson, W.D. McClelland, David Peters and Ray Pollard.

Suzanne Anderson of Harriman House who undertook the onerous task of editing my original draft and then suffered the irritation of my late additions. Francesca Warren who provided invaluable guidance, and the indomitable Mrs B (really Jo Clear) who tolerated my eccentricity.

Of course any errors and omissions are entirely my responsibility.

Managing Through Turbulent Times

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