Читать книгу The Managed Heart - Arlie Russell Hochschild - Страница 7

Contents

Preface to the 2012 Edition

Preface to the First Edition

Acknowledgments

PART ONE/PRIVATE LIFE

1 Exploring the Managed Heart

2 Feeling as Clue

3 Managing Feeling

4 Feeling Rules

5 Paying Respects with Feeling: The Gift Exchange

PART TWO/PUBLIC LIFE

6 Feeling Management: From Private to Commercial Uses

7 Between the Toe and the Heel: Jobs and Emotional Labor

8 Gender, Status, and Feeling

9 The Search for Authenticity

Afterword to the Twentieth Anniversary Edition

APPENDIXES

A. Models of Emotion: From Darwin to Goffman

B. Naming Feeling

C. Jobs and Emotional Labor

D. Positional and Personal Control Systems

Notes

Bibliography to the Twentieth Anniversary Edition

Bibliography

Index