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Preface

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This is an introductory textbook on statistical quality control (SQC), an important part of applied statistics that is used regularly to improve the quality of products throughout manufacturing, service, transportation, and other industries. The objective of this book is to provide a basic but sound understanding of how to apply the various techniques of SQC to improve the quality of products in various sectors. Knowledge of statistics is not a prerequisite for using this text. Also, this book does not assume any knowledge of calculus. However, a basic knowledge of high school algebra is both necessary and sufficient to grasp the material presented in this book.

Various concepts of the Six Sigma methodology are also discussed. Six Sigma methodology calls for many more statistical tools than are reasonable to address in one book; accordingly, the intent here is to provide Six Sigma team members with some basic statistical concepts, along with an extensive discussion of SQC tools in a way that addresses both the underlying statistical concepts and their applications.

Statistical Quality Control

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