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Acknowledgments

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I am grateful to the following reviewers and colleagues whose comments and suggestions were invaluable in improving the text:

 Dr. Bill Bailey, Kennesaw State University

 Dr. Raj Chikkara, Professor Emeritus, University of Houston

 Dr. Muhammad A. El‐Taha, Professor of Mathematics and Statistics, University of Southern Maine

 Dr. Sandy Furterer, University of Dayton, Ohio

 Dr. Irwin Guttman, Professor Emeritus of Statistics, SUNY at Buffalo and Univ. of Toronto

 Dr. Ramesh C. Gupta, Professor of Statistics, University of Maine

 Dr. Kalanka P. Jayalath, University of Houston

 Dr. Jamison Kovach, University of Houston

 Dr. Eric Laflamme, Associate Professor of Statistics, Plymouth State University

 Dr. Mary McShane‐Vaughn, Principal, Partner‐University Training Partners

 Dr. Daniel Zalewski, University of Dayton, Ohio

 Dr. Weston Viles, Assistant professor of Mathematics and Statistics, University of Southern Maine

I would like to thank George Bernier (M.S. Mathematics, M.S. Statistics), who is a lecturer in mathematics and statistics at the University of Southern Maine. He provided assistance in the development of material pertaining to R and also helped by proofreading two of the chapters.

I would also like to express my thanks and appreciation to Dr. Eric Laflamme, Associate Professor of Mathematics and Statistics at Plymouth State University of New Hampshire, for helping by proofreading five of the chapters. Last but not least, I would also like to thank Mark W. Thoren (M.S. Electrical Engineering, staff scientist at Analog Devices) for providing assistance in the development of material pertaining to Python. Finally, I would like to thank Dr. Mary McShane‐Vaughn, Principal at University Training Partners, for providing Chapter 2 on Lean Six Sigma. Her concise explanation of the subject has helped give context to why we must monitor the variability of processes to achieve and sustain improvements.

I acknowledge Minitab® for giving me free access to Minitab version 19 and allowing me to incorporate the Minitab commands and screenshots in this book. Minitab® and the Minitab logo are registered trademark of Minitab. I also thank the SAS Institute for giving me free access to JMP Pro‐15 and allowing me to incorporate the JMP commands and screenshots in this book. JMP® and SAS® are registered trademarks of the SAS institute in the United States and other countries. I would also like to thank all the contributors to the libraries of R version 3.6.0 and Python version 3.7.

I would like to gratefully thank my family and acknowledge the patience and support of my wife, Swarn; daughters, Anita and Anjali; son, Shiva; sons‐in‐law, Prajay and Mark; daughter‐in‐law, Aditi; and wonderful grandchildren, Priya, Kaviya, Ayush, Amari, Sanvi, Avni, and Dylan.

Bhisham C. Gupta

Statistical Quality Control

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