Читать книгу Toxic Nursing, 2nd Ed - Cheryl Dellasega - Страница 24

Does negativity on your unit come from interpersonal conflicts or environmental influences? That is, does negativity skyrocket when nurses are busier than usual or around the holidays, or do a few bad apples create an ongoing toxic environment?

Do you as a nurse manager role-model a positive attitude? When you’re upset with a particular situation or person, what would your staff say about the way you respond?