Читать книгу Design for Excellence in Electronics Manufacturing - Cheryl Tulkoff - Страница 22
Software Incident Reporting and Tracking
ОглавлениеThe number of software discrepancy issues for complex programs typically range between several hundred to more than a thousand. To monitor and verify issue resolution and maintain traceability of all incidents, the software design organization should develop a closed‐loop database for reporting software incidents and tracking corrective actions that complies with ANSI/IEEE 829 or a similar format.
The database/spreadsheet should be able to generate status reports by sorting and filtering of any category field and content. The database/spreadsheet should generate a monthly histogram bar chart and a monthly mountain chart of issues identification and corrective action performance tracking charts that show the number of:
New incidents opened
Total open incidents
Newly closed incidents
Total closed incidents