Читать книгу Synergy Team Power - Chris Alexander - Страница 27

1 Trust begins with yourself. All relationships begin with the relationship you have with yourself.

2 Be competent in your work. You have to be trusted to do your part to make the team successful. Be predictably responsible in your actions. Make the right choices. No right thing can come from wrong thinking.

3 Be reliable. When you say you will do something, keep your word.

4 Be responsive. Respond directly to people: make eye contact, have a firm handshake, and have good manners.

5 Be accountable. Accept good and bad circumstances and situations. Don’t make excuses when you fail. Be objective and fix it. Show your strength of character under adversity.

6 Be honest. Don’t embellish, exaggerate, selectively leave out information, or be afraid to express your opinion. Do not lie, cheat, steal, or deceive in any way–for anyone–for any amount of money.

7 Be loyal. Self-serving people are never trusted. Loyalty has a lot to do with trusting yourself and your ability to keep the promises you make in both your personal and business relationships.

8 Transparency. Be open and share yourself to a level of acceptable comfortableness. Politely share your opinions with others. Let people know where you stand.

9 Give sincere compliments, not false flattery.

10 Authenticity. False fronts, game playing, and double standards escalate mistrust and are a barrier to good working relationships.

11 Admit your mistakes. Have the courage to admit mistakes–apologize and move on.

12 Stand up for what’s right. It’s not who’s right that counts, it’s what’s the right thing to do. This is true for all of life’s situations.

13 Be respectful. Being respectful to everyone demonstrates your strength of character.

14 Be fair and balanced. Be fair to all and consider how decisions will impact everyone.

15 Be open-minded. Prejudice and judgements based on your religion or cultural values will cause conflict and eliminate trust.

16 Listen. The fastest way to create resentment and resistance is to be a preoccupied bad listener.

17 Don’t gossip. Remember the person who is gossiping with you, is gossiping about you.

18 Be hardworking. Everyone respects, trusts, and even admires a hardworking person who dedicates their best efforts to the job.

19 Be cooperative. Positive, cooperative people are trusted more easily.

20 Communicate consistently, avoid closed doors, and secretive agendas. Be candid and open with everyone.