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I.5. Structure of the book

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The book is divided into five chapters of equal importance.

Chapter 1 seeks to delineate the subject by providing definitions and examples of the three major uses of HR quantification: personal and labor statisticalization, reporting and analysis, Big Data/algorithms. The next three chapters take up elements of this introductory chapter by analyzing them each from a different angle and can therefore be read independently of each other, and in the order desired by the reader.

Chapter 2 deals with the issue of decision-making. Indeed, as we have seen, the “EBM” approach sees the benefits of quantification as coming mainly from improving decision-making. Therefore, Chapter 2 examines the paradigms and beliefs that drive this link between quantification and decision-making.

Chapter 3 focuses on the appropriation of the different uses of quantification by the multiple actors involved in HR – managers, employees and trade unions, in particular.

Chapter 4 is based on the potential changes introduced by the increasing use of HR quantification, and questions the consequences of these changes for the HR function.

Finally, Chapter 5 deals with the ethical issues of quantification, particularly with regard to the protection of personal data and questions of discrimination.

Quantifying Human Resources

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