Читать книгу Smarter Data Science - Cole Stryker - Страница 24

As with the industrial age and then the information age, the age of AI is an advancement in tooling to help solve or address business problems. Driven by necessity, organizations are going to use AI to aid with automation and optimization. To support data-driven cultures, AI must also be used to predict and to diagnose. AI-centric organizations must revisit all aspects of their being, from strategy to structure and from technology to egos.

Before becoming AI-centric, organizations must first identify their problems, examine their priorities, and decide where to begin. While AI is best for detecting outcomes against a pattern, traditional business rules are not going to disappear. To be AI-centric is to understand what aspects of the business can best be addressed through patterns. Knowing how much tax to pay is never going to be a pattern; a tax calculation is always going to be rule-based.

There are always going to be situations where a decision or action requires a combination of pattern-based and rule-based outcomes. In much the same way, a person may leverage AI algorithms in conjunction with other analytical techniques.

Organizations that avoid or delay AI adoption will, in a worst-case scenario, become obsolete. The changing needs of an organization coupled with the use of AI are going to necessitate an evolution in jobs and skillsets needed. As previously stated, every single job is likely to be impacted in one way or another. Structural changes across industries will lead to new-collar workers spending more of their time on activities regarded as driving higher value.

Employees are likely to demand continuous skill development to remain competitive and relevant. As with any technological shift, AI may, for many years, be subject to scrutiny and debate. Concerns about widening economic divides, personal privacy, and ethical use are not always unfounded, but the potential for consistently providing a positive experience cannot be dismissed. Using a suitable information architecture for AI is likely to be regarded as a high-order imperative for consistently producing superior outcomes.