Читать книгу Small Talk: B1+ - Deborah Capras - Страница 5
Contents Map
Оглавление| Chapter title | Aims | Key phrases | |
| Part A: Face to face | |||
| 1 | New contacts | - Make a good first impression - Greet people Iâve never met before - Check names and help people to remember mine | - I donât think weâve been introduced. My nameâs Hans, Hans Schiller. - We havenât actually met, but Iâm Hans Schiller. - May I introduce myself? Iâm Mary Smith. - Itâs a pleasure to meet you. - Pleased to meet you. - Iâm sorry, but I didnât catch your name. - Iâm sorry, but what was your last name again? - How do you spell your name? - Am I saying it correctly? - Let me give you my business card. |
| Tips / Remember this | Language focus | Next steps | |
| - All about names - Handshakes - Business card etiquette | Avoiding âHow do you do?â | Make flashcards for learning vocabulary |
| Chapter title | Aims | Key phrases | |
| 2 | Old contacts | - Greet people Iâve met in the past - Greet people I havenât seen for a long time - Politely admit that I donât remember someone | - Itâs Katsumi, isnât it? Iâm Sue Jones. We met last May. - Youâre Katsumi, right? Sue. - Long time no see! - How are you? - How have you been? - You must be Paul. I recognize you from your website. - I canât believe we havenât met before. - Iâm sorry, but can you jog my memory? - Iâm really sorry, but what was your name again? - Actually, I donât think weâve met. - Oh, Iâm so sorry! I thought you were someone else. |
| Tips / Remember this | Language focus | Next steps | |
| Reconnecting with people | - âRememberâ or âremindâ? - Idiomatic language | Try different learning styles |
| Chapter title | Aims | Key phrases | |
| 3 | Start networking | - Strike up conversations at conferences - Respond to strangers who greet me - Become more confident at making the first move | - Is this the first time youâve been to this conference? - Are you waiting to go into the workshop? - The venue is amazing, isnât it? - The weather here has been fantastic, hasnât it? - The keynote speaker certainly gave me some food for thought. - Hi. Is this seat taken? - Do you mind if I join you? - I know what you mean. - No, itâs free. Please join us. - Not at all. Please do. |
| Tips / Remember this | Language focus | Next steps | |
| Body language | - Tag questions - Vocabulary for conferences | Prepare well before going to a conference or event |
| Chapter title | Aims | Key phrases | |
| 4 | Intrâoducing the busâiness | - Descâribe my work briâefly and in an intâeresting way - Show an intâerest in othâers - Find somâething in comâmon with othâers | - I see from your name tag that you work for Miles Inc. - So, what briângs you to this talk? - What line of busâiness are you in? - Well, Iâm in banâking. - Iâm looâking for new supâpliers. - Iâm here to talk to cliâents. - That must be intâeresting. - What about you? |
| Tips / Remember this | Language focus | Next steps | |
| Builâding a conâversatâion step by step | Talkâing about work and your proâfession | Learn to talk about your job in Englâish |
| Chapter title | Aims | Key phrases | |
| 5 | On to busâiness | - Make a smoâoth traânsition to talâking about busâiness - Ask queâstions with a busâiness focus - Explâore busâiness oppâortuniâties | - So, do you traâvel much for work? - Whatâs hapâpening in your secâtor right now? - Actuâally, weâre worâking on an intâeresting proâject right now. - Funny you shoâuld say that. Iâm worâking on ⦠- Have you heard of them? - You know, I think we might have somâething youâd be intâerested in. - Would you be intâerested in meeâting up after the conâference? - Look, hereâs my card. Why donât you give me a call? - That would be great. - Yes, Iâd like that. |
| Tips / Remember this | Language focus | Next steps | |
| Body lanâguage | Quesâtions | Use the SMART metâhod to impârove your Englâish |
| Chapter title | Aims | Key phrases | |
| 6 | Great gueâsts, perâfect hosts | - Be a good guest and show intâerest in my host - Be a great host and make my gueâsts feel welâcome - Offer help and know how to resâpond | - Welcâome to Qatar. - How was your fliâght? - Itâs good to see you here. - Is this your first time here? - Did you have any proâblems finâding us? - Let me help you with your case. - Can I take your coat? - Can I offer you somâething to drink? - The fliâght was fine. - Your dirâections were great. - Thank you. Thatâs very kind of you. - How far is it to the offâice? |
| Tips / Remember this | Language focus | Next steps | |
| - Attiâtudes to time and dress code - Travel small talk | Inteârnatioânal traâvel | Learn about touârist sites in your area |
| Chapter title | Aims | Key phrases | |
| 7 | Openâing up | - Make a perâsonal conânection - Talk about perâsonal and famâily matâters - Deepen relâationsâhips | - I was born here. - Iâm oriâginally from London, but I live in Rome now. - My wife is from Kiev. - Oh, you have a dauâghter! How old is she? - How are the chiâldren doing? - What lanâguages do you speak at home? - Didnât your dauâghter move to Shanâghai? - How did you end up in Russia? - Itâs kind of you to ask. - Congâratulaâtions! - Iâm so sorry to hear that. |
| Tips / Remember this | Language focus | Next steps | |
| - Avoiâding steâreotypes - Being senâsitive | Learn âword famâiliesâ |
| Chapter title | Aims | Key phrases | |
| 8 | Using eveâryday momâents | - Recoâgnize small talk oppâortuniâties at work - Become more conâfident about intâroducing small talk topâics - Make appâropriate comâments and comâpliments | - How was your weeâkend? - What are your plans for the fesâtive seaâson? - I hear youâre into saiâling. Is that right? - Iâm going to the theâatre tonâight. - I donât reaâlly enjoy spoârts. - Any plans for tonâight? - How often do you go to conâcerts? - Really? Thatâs a coiâncidence! I also ... - No way! So do I. - Iâve never tried it, but Iâd like to. |
| Tips / Remember this | Language focus | Next steps | |
| Findâing comâmon groâund | Paying and resâponding to comâpliments | Learn vocabâulary relâated to hobâbies and intâerests |
| Chapter title | Aims | Key phrases | |
| 9 | Whoâs who and whatâs what | - Intrâoduce a visâitor to colâleagues - Give a comâpany tour - Show intâerest in how my busâiness parâtner works | - Iâd like to intâroduce you to the team. - Come and meet Tom. Heâs our Sales Manaâger. - Let me expâlain how our orgâanizatâion works. - Let me give you a tour of our depâartment. - Accoâunts are on the top floor. - Most peoâple work from home one day a week. - Youâre lucky to have a canâteen in the buiâlding. - Thank you for shoâwing me aroâund. - Struâcturing small talk |
| Tips / Remember this | Language focus | Next steps | |
| - Corpâorate culâture - Giving and recâeiving gifts | Recoâmmending colâleagues | Learn vocabâulary to talk about your comâpany |
| Chapter title | Aims | Key phrases | |
| 10 | Enteârtaining | - Enteârtain and be entâertained - Make and accâept invâitations - Feel conâfident about makâing small talk in a resâtaurant | - Would you like to join me for dinâner this eveâning? - That would be great. - Is there anyâthing I need to know befâore I make a resâervation? - Do you need any help with the menu? - Can you recâommend somâething else? - You shoâuld try the vegâetables. - It was fabâulous, but I couâldnât posâsibly eat any more. - Thanks for briânging me here. Itâs been a wonâderful expâerience. - My pleâasure. Iâm so glad you like the food. |
| Tips / Remember this | Language focus | Next steps | |
| Enteârtaining in difâferent culâtures | - Paying the bill - Refuâsing food polâitely | Revise regâularly |
| Chapter title | Aims | Key phrases | |
| 11 | Tell us a story | - Tell intâeresting stoâries - Use humâour in small talk - Show intâerest in stoâries | - Iâll never forâget the time I ... - Funny you shoâuld say that, but a simâilar thing hapâpened to me. - It was befâore we had mobâiles. - Youâre not going to belâieve this, but ... - You shoâuld have seen their faces! - Anyway, in the end, ... - Youâre jokâing, right? - How terârible! - Iâm not surâprised. - Were you all right? |
| Tips / Remember this | Language focus | Next steps | |
| - Struâcturing your story - Jokes and humâour | Past tenâses | Learn how to tell a good story |
| Chapter title | Aims | Key phrases | |
| 12 | Sensâitive topâics | - Make small talk witâhout cauâsing offâence - Discâuss senâsitive topâics - Deal with insâensitive queâstions | - This is a litâtle embâarrassâing, but we donât norâmally do that. - To be honâest, Iâd preâfer not to talk about it. - To tell you the truth, I wouâldnât know. - You know, I reaâlly couâldnât say. - Donât worry about it. - No need to apoâlogize. - I totâally undâerstand. - Sorry. I had no idea. - I apoâlogize. You must think Iâm terâribly insâensitive. - Iâm so sorry to hear that. |
| Tips / Remember this | Language focus | Next steps | |
| - Dealâing with difâficult topâics - Taboo gesâtures | Contâradictâing polâitely | Learn how to read a news story about a place you are visâiting or intâerested in |
| Chapter title | Aims | Key phrases | |
| 13 | Goodâbye â for now! | - End a conâversatâion polâitely - Make peoâple want more - Look to the futâure | - Anyway, Iâd betâter be going if I want to catch my fliâght. - It was a pleâasure to meet you. - Give me a call the next time youâre in London. - Itâs been reaâlly nice talâking to you again. - Please excâuse me. I have to make a phone call. - Right, then. Weâll be in touch soon. - Thanks again for your hosâpitality. - See you soon. |
| Tips / Remember this | Language focus | Next steps | |
| - Checâking conâtact detâails - Body lanâguage: cloâsing a conâversatâion | - Closâing a conâversatâion - Future forms | Imprâove your Englâish durâing âdeadâ time |
| Chapter title | Aims | Key phrases | |
| Part B: At a distance | |||
| 14 | Phone, video and onlâine meeâtings | - Make small talk on the phone or via video conâference - Contâribute in group virâtual meeâtings - Explâain and deal with tecâhnical proâblems | - Hi, itâs Joe. - How are you this morâning, Pete? - Are you busy? Is this a good time to talk? - How are thiângs at the head offâice? - Whatâs the time difâference again? - Weâre three hours behâind. - Itâs been great talâking to you. - Iâll let you get back to your work. - Actuâally, youâve cauâght me at a bad time. - Weâre all here. This is Philâippe. Iâm here with John and Julie. - Johnâs runâning a litâtle late. - Letâs get staârted. - Thatâs it for today. |
| Tips / Remember this | Language focus | Next steps | |
| Video conâferences and onlâine meeâtings | Descâribing tecâhnical proâblems | Use your mobâile phone and the intâernet to impârove your Englâish |
| Chapter title | Aims | Key phrases | |
| 15 | Email excâhanges | - Begin and end an email with small talk - Mainâtain good relâationsâhips thrâough email - Switch to busâiness after small talk | - Mornâing John - I hope youâre well. - Thank you for your kind hosâpitality. - Hope you had a good break. - Iâve just got back from Finlâand and it was fabâulous. - Have a good weeâkend. - See you on Monday. - Very best wisâhes - All the best - Kind regâards |
| Tips / Remember this | Language focus | Next steps | |
| Writâing proâfessioânal emaâils | Chanâging the subâject | Learn new words and phrâases from emaâils you recâeive |
| Chapter title | Aims | Key phrases | |
| 16 | Social media for proâfessioânals | - Invite somâeone to conânect - Post mesâsages and comâments - Share artâicles and updâates | - You may not remâember me, but we spoke briâefly at the BON conâference in Dubai last month. - Thanks very much for the invâite. - I use Faceâbook just with close friâends and famâily. Letâs conânect on LinkedIn® insâtead. - I thoâught this artâicle might intâerest you. - I thoâught of you when I read this. - Great artâicle. Thanks for shaâring. - Congâratulaâtions on your new job! - Well done! Iâm sure youâll be a sucâcess. |
| Tips / Remember this | Language focus | Next steps | |
| - Netwâorking and raiâsing your proâfile - Using Faceâbook and Twitâter | Use socâial media to impârove your Englâish |
