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Counselling: is an interactive learning process contracted between counsellor(s) and client(s), be they individuals, families, groups or institutions, which approach holistically, social, cultural, economic and or emotional issues.

Counselling may address and resolve specific problems, make decisions, cope with crisis, improve relationships, develop developmental issues, promote and develop personal awareness, work with feelings, thoughts, perceptions, and internal or external conflict. The overall aim is to provide clients with opportunities to work in selfdefined ways, towards living in more satisfying and resourceful ways as individuals and as members of the broader society.