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Quentin Docter (A+) is an IT consultant who started in the industry in 1994. Since then, he’s worked as a tech and network support specialist, trainer, consultant, and webmaster. Throughout his career he’s obtained CompTIA A+, Network+, IT Fundamentals, and numerous Microsoft, Cisco, Sun, and Novell certifications. He has written several books for Sybex, including books on A+, Server+, IT Fundamentals, Windows, and Solaris 9 certifications as well as PC hardware and maintenance. Quentin can be reached at qdocter@yahoo.com.