Читать книгу Computer Based Training A Complete Guide - 2020 Edition - Gerardus Blokdyk - Страница 9
ОглавлениеCRITERION #3: MEASURE:
INTENT: Gather the correct data. Measure the current performance and evolution of the situation.
In my belief, the answer to this question is clearly defined:
5 Strongly Agree
4 Agree
3 Neutral
2 Disagree
1 Strongly Disagree
1. What is the Computer Based Training business impact?
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2. What are the Computer Based Training investment costs?
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3. Which measures and indicators matter?
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4. What harm might be caused?
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5. What is your Computer Based Training quality cost segregation study?
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6. How do you aggregate measures across priorities?
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7. How can you reduce the costs of obtaining inputs?
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8. What causes investor action?
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9. Who pays the cost?
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10. How much does it cost?
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11. Are Computer Based Training vulnerabilities categorized and prioritized?
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12. What causes innovation to fail or succeed in your organization?
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13. Do the benefits outweigh the costs?
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14. Are there any easy-to-implement alternatives to Computer Based Training? Sometimes other solutions are available that do not require the cost implications of a full-blown project?
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15. Why do you expend time and effort to implement measurement, for whom?
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16. What does losing customers cost your organization?
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17. How will your organization measure success?
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18. Did you tackle the cause or the symptom?
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19. Among the Computer Based Training product and service cost to be estimated, which is considered hardest to estimate?
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20. Is the cost worth the Computer Based Training effort ?
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21. What is measured? Why?
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22. How will costs be allocated?
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23. Have design-to-cost goals been established?
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24. What are the costs and benefits?
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25. How do you verify performance?
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26. What drives O&M cost?
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27. What do you measure and why?
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28. What are the estimated costs of proposed changes?
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29. What are the costs of reform?
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30. How can you reduce costs?
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31. What are the strategic priorities for this year?
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32. Are the measurements objective?
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33. Do you have an issue in getting priority?
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34. Are you able to realize any cost savings?
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35. How can you manage cost down?
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36. What would be a real cause for concern?
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37. How do you control the overall costs of your work processes?
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38. What are the current costs of the Computer Based Training process?
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39. Was a business case (cost/benefit) developed?
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40. How will you measure your Computer Based Training effectiveness?
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41. What could cause delays in the schedule?
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42. How will success or failure be measured?
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43. What measurements are possible, practicable and meaningful?
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44. How do you measure lifecycle phases?
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45. What are your operating costs?
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46. What is the total cost related to deploying Computer Based Training, including any consulting or professional services?
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47. How are measurements made?
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48. Which Computer Based Training impacts are significant?
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49. Does a Computer Based Training quantification method exist?
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50. Are there measurements based on task performance?
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51. Are actual costs in line with budgeted costs?
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52. Do you have a flow diagram of what happens?
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53. How do you prevent mis-estimating cost?
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54. Is it possible to estimate the impact of unanticipated complexity such as wrong or failed assumptions, feedback, etcetera on proposed reforms?
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55. What evidence is there and what is measured?
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56. How sensitive must the Computer Based Training strategy be to cost?
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57. Where is the cost?
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58. Are there competing Computer Based Training priorities?
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59. Are supply costs steady or fluctuating?
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60. What are the uncertainties surrounding estimates of impact?
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61. Will Computer Based Training have an impact on current business continuity, disaster recovery processes and/or infrastructure?
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62. What does a Test Case verify?
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63. Are missed Computer Based Training opportunities costing your organization money?
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64. Does the Computer Based Training task fit the client’s priorities?
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65. What is the cost of rework?
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66. What happens if cost savings do not materialize?
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67. What relevant entities could be measured?
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68. What users will be impacted?
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69. How can you measure the performance?
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70. How do you quantify and qualify impacts?
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71. What disadvantage does this cause for the user?
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72. Is the solution cost-effective?
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73. What would it cost to replace your technology?
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74. What are hidden Computer Based Training quality costs?
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75. Does management have the right priorities among projects?
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76. What are your key Computer Based Training organizational performance measures, including key short and longer-term financial measures?
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77. What methods are feasible and acceptable to estimate the impact of reforms?
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78. How do you measure variability?
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79. Are the Computer Based Training benefits worth its costs?
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80. How is performance measured?
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81. How are costs allocated?
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82. What is the total fixed cost?
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83. Has a cost center been established?
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84. How is the value delivered by Computer Based Training being measured?
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85. What measurements are being captured?
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86. Which costs should be taken into account?
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87. What are the costs of delaying Computer Based Training action?
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88. Who should receive measurement reports?
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89. How can a Computer Based Training test verify your ideas or assumptions?
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90. What details are required of the Computer Based Training cost structure?
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91. What does your operating model cost?
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92. How will measures be used to manage and adapt?
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93. How will you measure success?
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94. Where is it measured?
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95. Is there an opportunity to verify requirements?
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96. What are the Computer Based Training key cost drivers?
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97. What are your primary costs, revenues, assets?
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98. What potential environmental factors impact the Computer Based Training effort?
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99. What are the costs?
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100. Have you included everything in your Computer Based Training cost models?
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101. Do you have any cost Computer Based Training limitation requirements?
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102. When a disaster occurs, who gets priority?
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103. Are you aware of what could cause a problem?
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104. What are the types and number of measures to use?
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105. What causes extra work or rework?
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106. Do you aggressively reward and promote the people who have the biggest impact on creating excellent Computer Based Training services/products?
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107. How do you measure success?
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108. Do you effectively measure and reward individual and team performance?
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109. Why do the measurements/indicators matter?
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110. What are your customers expectations and measures?
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111. Are indirect costs charged to the Computer Based Training program?
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112. What are allowable costs?
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113. What do people want to verify?
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114. Are you taking your company in the direction of better and revenue or cheaper and cost?
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115. How do your measurements capture actionable Computer Based Training information for use in exceeding your customers expectations and securing your customers engagement?
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116. At what cost?
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117. How frequently do you track Computer Based Training measures?
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118. What is the root cause(s) of the problem?
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119. Have you made assumptions about the shape of the future, particularly its impact on your customers and competitors?
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120. How long to keep data and how to manage retention costs?
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121. How can you measure Computer Based Training in a systematic way?
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122. What is the cause of any Computer Based Training gaps?
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123. What is an unallowable cost?
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124. What are the operational costs after Computer Based Training deployment?
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125. How do you verify the authenticity of the data and information used?
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126. How to cause the change?
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127. When are costs are incurred?
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128. What can be used to verify compliance?
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129. When should you bother with diagrams?
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130. How do you measure efficient delivery of Computer Based Training services?
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Add up total points for this section: _____ = Total points for this section
Divided by: ______ (number of statements answered) = ______ Average score for this section
Transfer your score to the Computer Based Training Index at the beginning of the Self-Assessment.
