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CRITERION #2: DEFINE:

INTENT: Formulate the stakeholder problem. Define the problem, needs and objectives.

In my belief, the answer to this question is clearly defined:

5 Strongly Agree

4 Agree

3 Neutral

2 Disagree

1 Strongly Disagree

1. How are consistent TIBCO Software definitions important?

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2. How often are the team meetings?

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3. Do you have organizational privacy requirements?

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4. In what way can you redefine the criteria of choice clients have in your category in your favor?

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5. Are resources adequate for the scope?

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6. Are there different segments of customers?

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7. Is scope creep really all bad news?

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8. What defines best in class?

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9. Are audit criteria, scope, frequency and methods defined?

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10. How will the TIBCO Software team and the group measure complete success of TIBCO Software?

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11. What are the TIBCO Software use cases?

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12. Has the TIBCO Software work been fairly and/or equitably divided and delegated among team members who are qualified and capable to perform the work? Has everyone contributed?

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13. How do you gather requirements?

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14. What is the scope of the TIBCO Software work?

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15. What critical content must be communicated – who, what, when, where, and how?

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16. What was the context?

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17. What TIBCO Software services do you require?

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18. Are the TIBCO Software requirements complete?

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19. What are the core elements of the TIBCO Software business case?

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20. Will team members regularly document their TIBCO Software work?

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21. Is the scope of TIBCO Software defined?

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22. What are the record-keeping requirements of TIBCO Software activities?

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23. Is there any additional TIBCO Software definition of success?

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24. What intelligence can you gather?

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25. What is a worst-case scenario for losses?

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26. How do you build the right business case?

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27. Is the team equipped with available and reliable resources?

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28. Who approved the TIBCO Software scope?

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29. What information should you gather?

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30. Is the team sponsored by a champion or stakeholder leader?

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31. Do you have a TIBCO Software success story or case study ready to tell and share?

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32. Has a project plan, Gantt chart, or similar been developed/completed?

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33. What baselines are required to be defined and managed?

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34. What is the scope of the TIBCO Software effort?

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35. Is there a TIBCO Software management charter, including stakeholder case, problem and goal statements, scope, milestones, roles and responsibilities, communication plan?

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36. How would you define the culture at your organization, how susceptible is it to TIBCO Software changes?

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37. How will variation in the actual durations of each activity be dealt with to ensure that the expected TIBCO Software results are met?

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38. Are different versions of process maps needed to account for the different types of inputs?

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39. What are the boundaries of the scope? What is in bounds and what is not? What is the start point? What is the stop point?

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40. Is the improvement team aware of the different versions of a process: what they think it is vs. what it actually is vs. what it should be vs. what it could be?

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41. Are improvement team members fully trained on TIBCO Software?

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42. What is the definition of success?

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43. If substitutes have been appointed, have they been briefed on the TIBCO Software goals and received regular communications as to the progress to date?

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44. Is it clearly defined in and to your organization what you do?

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45. When are meeting minutes sent out? Who is on the distribution list?

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46. Are approval levels defined for contracts and supplements to contracts?

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47. How do you think the partners involved in TIBCO Software would have defined success?

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48. Have all basic functions of TIBCO Software been defined?

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49. Where can you gather more information?

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50. What specifically is the problem? Where does it occur? When does it occur? What is its extent?

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51. How does the TIBCO Software manager ensure against scope creep?

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52. How have you defined all TIBCO Software requirements first?

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53. Are there any constraints known that bear on the ability to perform TIBCO Software work? How is the team addressing them?

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54. How do you manage unclear TIBCO Software requirements?

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55. Has/have the customer(s) been identified?

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56. Have specific policy objectives been defined?

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57. Has your scope been defined?

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58. What are the Roles and Responsibilities for each team member and its leadership? Where is this documented?

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59. How do you hand over TIBCO Software context?

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60. What is the scope of TIBCO Software?

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61. How and when will the baselines be defined?

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62. What are the dynamics of the communication plan?

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63. How do you manage changes in TIBCO Software requirements?

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64. Is the TIBCO Software scope complete and appropriately sized?

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65. Will a TIBCO Software production readiness review be required?

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66. Will team members perform TIBCO Software work when assigned and in a timely fashion?

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67. How do you catch TIBCO Software definition inconsistencies?

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68. Are the TIBCO Software requirements testable?

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69. What is the scope?

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70. What are (control) requirements for TIBCO Software Information?

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71. What is the definition of TIBCO Software excellence?

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72. Are customer(s) identified and segmented according to their different needs and requirements?

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73. How did the TIBCO Software manager receive input to the development of a TIBCO Software improvement plan and the estimated completion dates/times of each activity?

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74. Has everyone on the team, including the team leaders, been properly trained?

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75. Does the team have regular meetings?

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76. What are the rough order estimates on cost savings/opportunities that TIBCO Software brings?

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77. Do the problem and goal statements meet the SMART criteria (specific, measurable, attainable, relevant, and time-bound)?

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78. What are the requirements for audit information?

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79. Has a team charter been developed and communicated?

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80. Is the TIBCO Software scope manageable?

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81. Is TIBCO Software linked to key stakeholder goals and objectives?

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82. How is the team tracking and documenting its work?

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83. When is the estimated completion date?

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84. Is the team adequately staffed with the desired cross-functionality? If not, what additional resources are available to the team?

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85. What is the worst case scenario?

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86. How do you gather TIBCO Software requirements?

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87. Scope of sensitive information?

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88. Who is gathering TIBCO Software information?

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89. Is there a critical path to deliver TIBCO Software results?

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90. Are task requirements clearly defined?

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91. Are roles and responsibilities formally defined?

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92. Has the improvement team collected the ‘voice of the customer’ (obtained feedback – qualitative and quantitative)?

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93. Have the customer needs been translated into specific, measurable requirements? How?

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94. What key stakeholder process output measure(s) does TIBCO Software leverage and how?

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95. What sources do you use to gather information for a TIBCO Software study?

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96. Are all requirements met?

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97. What customer feedback methods were used to solicit their input?

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98. What is in the scope and what is not in scope?

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99. What are the TIBCO Software tasks and definitions?

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100. Who are the TIBCO Software improvement team members, including Management Leads and Coaches?

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101. What are the compelling stakeholder reasons for embarking on TIBCO Software?

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102. Is data collected and displayed to better understand customer(s) critical needs and requirements.

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103. Are accountability and ownership for TIBCO Software clearly defined?

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104. Who defines (or who defined) the rules and roles?

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105. What is in scope?

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106. Is full participation by members in regularly held team meetings guaranteed?

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107. What is the context?

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108. Have all of the relationships been defined properly?

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109. What scope to assess?

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110. Is there regularly 100% attendance at the team meetings? If not, have appointed substitutes attended to preserve cross-functionality and full representation?

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111. Has a high-level ‘as is’ process map been completed, verified and validated?

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112. What constraints exist that might impact the team?

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113. Has a TIBCO Software requirement not been met?

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114. What information do you gather?

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115. Is the work to date meeting requirements?

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116. Is there a completed, verified, and validated high-level ‘as is’ (not ‘should be’ or ‘could be’) stakeholder process map?

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117. Has anyone else (internal or external to the group) attempted to solve this problem or a similar one before? If so, what knowledge can be leveraged from these previous efforts?

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118. What would be the goal or target for a TIBCO Software’s improvement team?

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119. The political context: who holds power?

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120. How was the ‘as is’ process map developed, reviewed, verified and validated?

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121. Is there a completed SIPOC representation, describing the Suppliers, Inputs, Process, Outputs, and Customers?

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122. Is the current ‘as is’ process being followed? If not, what are the discrepancies?

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123. When is/was the TIBCO Software start date?

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124. Is there a clear TIBCO Software case definition?

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125. What TIBCO Software requirements should be gathered?

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126. What knowledge or experience is required?

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127. Do you all define TIBCO Software in the same way?

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128. What gets examined?

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129. Is the team formed and are team leaders (Coaches and Management Leads) assigned?

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130. Is TIBCO Software currently on schedule according to the plan?

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131. What is out-of-scope initially?

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132. How can the value of TIBCO Software be defined?

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133. Is special TIBCO Software user knowledge required?

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134. What are the tasks and definitions?

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135. Who is gathering information?

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136. How would you define TIBCO Software leadership?

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137. What happens if TIBCO Software’s scope changes?

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138. Has the direction changed at all during the course of TIBCO Software? If so, when did it change and why?

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139. How do you keep key subject matter experts in the loop?

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140. What system do you use for gathering TIBCO Software information?

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141. How do you manage scope?

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Add up total points for this section: _____ = Total points for this section

Divided by: ______ (number of statements answered) = ______ Average score for this section

Transfer your score to the TIBCO Software Index at the beginning of the Self-Assessment.

TIBCO Software A Complete Guide - 2020 Edition

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