Читать книгу Google Apps A Complete Guide - 2020 Edition - Gerardus Blokdyk - Страница 7
ОглавлениеCRITERION #1: RECOGNIZE
INTENT: Be aware of the need for change. Recognize that there is an unfavorable variation, problem or symptom.
In my belief, the answer to this question is clearly defined:
5 Strongly Agree
4 Agree
3 Neutral
2 Disagree
1 Strongly Disagree
1. Which information does the Google Apps business case need to include?
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2. Would you recognize a threat from the inside?
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3. Is the need for organizational change recognized?
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4. Are there recognized Google Apps problems?
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5. What extra resources will you need?
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6. Have you identified your Google Apps key performance indicators?
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7. What tools and technologies are needed for a custom Google Apps project?
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8. What is the problem or issue?
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9. To what extent would your organization benefit from being recognized as a award recipient?
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10. What situation(s) led to this Google Apps Self Assessment?
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11. Why is this needed?
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12. What needs to be done?
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13. Will it solve real problems?
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14. Do you need different information or graphics?
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15. What needs to stay?
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16. What Google Apps capabilities do you need?
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17. Will Google Apps deliverables need to be tested and, if so, by whom?
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18. Which issues are too important to ignore?
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19. Think about the people you identified for your Google Apps project and the project responsibilities you would assign to them, what kind of training do you think they would need to perform these responsibilities effectively?
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20. Did you miss any major Google Apps issues?
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21. As a sponsor, customer or management, how important is it to meet goals, objectives?
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22. Are you dealing with any of the same issues today as yesterday? What can you do about this?
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23. Are problem definition and motivation clearly presented?
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24. Is it clear when you think of the day ahead of you what activities and tasks you need to complete?
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25. For your Google Apps project, identify and describe the business environment, is there more than one layer to the business environment?
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26. Which needs are not included or involved?
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27. What would happen if Google Apps weren’t done?
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28. What should be considered when identifying available resources, constraints, and deadlines?
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29. What are the stakeholder objectives to be achieved with Google Apps?
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30. Consider your own Google Apps project, what types of organizational problems do you think might be causing or affecting your problem, based on the work done so far?
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31. How much are sponsors, customers, partners, stakeholders involved in Google Apps? In other words, what are the risks, if Google Apps does not deliver successfully?
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32. Does the problem have ethical dimensions?
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33. What does Google Apps success mean to the stakeholders?
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34. What resources or support might you need?
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35. How are you going to measure success?
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36. Will a response program recognize when a crisis occurs and provide some level of response?
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37. Will new equipment/products be required to facilitate Google Apps delivery, for example is new software needed?
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38. Are there any revenue recognition issues?
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39. What are the clients issues and concerns?
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40. Are there any specific expectations or concerns about the Google Apps team, Google Apps itself?
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41. Do you have/need 24-hour access to key personnel?
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42. To what extent does each concerned units management team recognize Google Apps as an effective investment?
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43. What information do users need?
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44. Who are your key stakeholders who need to sign off?
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45. Who needs to know?
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46. Where is training needed?
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47. What else needs to be measured?
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48. How are training requirements identified?
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49. Who else hopes to benefit from it?
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50. Is it needed?
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51. What do you need to start doing?
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52. How do you ensure that a customer support system will meet the needs of your business today and in the future?
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53. What are the minority interests and what amount of minority interests can be recognized?
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54. Does Google Apps create potential expectations in other areas that need to be recognized and considered?
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55. What do employees need in the short term?
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56. Where do you need to exercise leadership?
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57. What is the problem and/or vulnerability?
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58. What problems are you facing and how do you consider Google Apps will circumvent those obstacles?
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59. What do you need to get started with google apps?
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60. Who needs to know about Google Apps?
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61. What are your needs in relation to Google Apps skills, labor, equipment, and markets?
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62. What are the timeframes required to resolve each of the issues/problems?
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63. How do you assess your Google Apps workforce capability and capacity needs, including skills, competencies, and staffing levels?
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64. Do you need to avoid or amend any Google Apps activities?
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65. How are the Google Apps’s objectives aligned to the group’s overall stakeholder strategy?
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66. What skills and knowledge will users need?
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67. Do you know what you need to know about Google Apps?
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68. What is the smallest subset of the problem you can usefully solve?
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69. What happens in the event of a security breach?
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70. Are employees recognized or rewarded for performance that demonstrates the highest levels of integrity?
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71. What Google Apps events should you attend?
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72. What training and capacity building actions are needed to implement proposed reforms?
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73. What complementary actions are needed by organizations that adopt it?
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74. What vendors make products that address the Google Apps needs?
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75. How do you take a forward-looking perspective in identifying Google Apps research related to market response and models?
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76. What is the extent or complexity of the Google Apps problem?
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77. When a Google Apps manager recognizes a problem, what options are available?
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78. What creative shifts do you need to take?
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79. How do you recognize an objection?
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80. Does your organization need more Google Apps education?
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81. Whom do you really need or want to serve?
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82. Is the quality assurance team identified?
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83. Are your goals realistic? Do you need to redefine your problem? Perhaps the problem has changed or maybe you have reached your goal and need to set a new one?
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84. What type of liability coverage handles claims that arise from privacy breaches or other events at the cloud level?
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85. Do you recognize Google Apps achievements?
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86. What Google Apps problem should be solved?
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87. Are employees recognized for desired behaviors?
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88. Are losses recognized in a timely manner?
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89. Who needs budgets?
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90. Are there regulatory / compliance issues?
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91. What is the Google Apps problem definition? What do you need to resolve?
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92. What are the expected benefits of Google Apps to the stakeholder?
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93. Looking at each person individually – does every one have the qualities which are needed to work in this group?
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94. How can auditing be a preventative security measure?
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Add up total points for this section: _____ = Total points for this section
Divided by: ______ (number of statements answered) = ______ Average score for this section
Transfer your score to the Google Apps Index at the beginning of the Self-Assessment.
