Читать книгу Google Apps A Complete Guide - 2020 Edition - Gerardus Blokdyk - Страница 9
ОглавлениеCRITERION #3: MEASURE:
INTENT: Gather the correct data. Measure the current performance and evolution of the situation.
In my belief, the answer to this question is clearly defined:
5 Strongly Agree
4 Agree
3 Neutral
2 Disagree
1 Strongly Disagree
1. How do you prevent mis-estimating cost?
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2. How will costs be allocated?
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3. What do people want to verify?
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4. How will measures be used to manage and adapt?
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5. Are you aware of what could cause a problem?
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6. Will business interruption insurance provide coverage if your business goes down because of problem at cloud vendor?
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7. How do your measurements capture actionable Google Apps information for use in exceeding your customers expectations and securing your customers engagement?
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8. What is the total fixed cost?
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9. Where is the cost?
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10. What could cause delays in the schedule?
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11. Will the change cause users to behave differently?
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12. What are the costs of reform?
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13. Which costs should be taken into account?
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14. What causes extra work or rework?
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15. What are the operational costs after Google Apps deployment?
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16. What are the uncertainties surrounding estimates of impact?
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17. Was a life-cycle cost analysis performed?
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18. Do you have an issue in getting priority?
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19. What are your key Google Apps organizational performance measures, including key short and longer-term financial measures?
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20. What is the average time taken for an analyst to respond to an email?
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21. Where is it measured?
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22. Are the measurements objective?
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23. When are costs are incurred?
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24. What drives O&M cost?
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25. What potential environmental factors impact the Google Apps effort?
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26. What harm might be caused?
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27. Is it possible to estimate the impact of unanticipated complexity such as wrong or failed assumptions, feedback, etcetera on proposed reforms?
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28. How is the value delivered by Google Apps being measured?
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29. How will you measure success?
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30. Are actual costs in line with budgeted costs?
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31. How do you measure success?
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32. What does losing customers cost your organization?
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33. Why do you expend time and effort to implement measurement, for whom?
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34. Have you made assumptions about the shape of the future, particularly its impact on your customers and competitors?
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35. Is a follow-up focused external Google Apps review required?
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36. What are predictive Google Apps analytics?
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37. What do you measure and why?
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38. What is measured? Why?
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39. Are missed Google Apps opportunities costing your organization money?
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40. What relevant entities could be measured?
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41. How can you manage cost down?
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42. What can be used to verify compliance?
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43. How do you measure efficient delivery of Google Apps services?
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44. How frequently do you track Google Apps measures?
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45. How will effects be measured?
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46. How do you verify performance?
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47. How do you verify the Google Apps requirements quality?
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48. How will your organization measure success?
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49. How much does it cost?
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50. The approach of traditional Google Apps works for detail complexity but is focused on a systematic approach rather than an understanding of the nature of systems themselves, what approach will permit your organization to deal with the kind of unpredictable emergent behaviors that dynamic complexity can introduce?
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51. Are you taking your company in the direction of better and revenue or cheaper and cost?
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52. What are the estimated costs of proposed changes?
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53. What tests verify requirements?
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54. How do you aggregate measures across priorities?
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55. Can you do Google Apps without complex (expensive) analysis?
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56. How do you measure customer satisfaction?
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57. Do you effectively measure and reward individual and team performance?
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58. How frequently do you verify your Google Apps strategy?
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59. Do the benefits outweigh the costs?
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60. When is Root Cause Analysis Required?
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61. What is the average time in role of your service desk analysts?
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62. How can a Google Apps test verify your ideas or assumptions?
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63. What could cause you to change course?
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64. What are the current costs of the Google Apps process?
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65. How can you measure the performance?
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66. What are you verifying?
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67. How do you control the overall costs of your work processes?
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68. What are your operating costs?
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69. Do you aggressively reward and promote the people who have the biggest impact on creating excellent Google Apps services/products?
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70. What would be a real cause for concern?
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71. How are you verifying it?
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72. What causes mismanagement?
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73. How are measurements made?
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74. What methods are feasible and acceptable to estimate the impact of reforms?
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75. Have you included everything in your Google Apps cost models?
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76. Are indirect costs charged to the Google Apps program?
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77. Are there competing Google Apps priorities?
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78. Do you have a flow diagram of what happens?
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79. What causes investor action?
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80. How do you verify the authenticity of the data and information used?
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81. When a disaster occurs, who gets priority?
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82. Who is involved in verifying compliance?
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83. When should you bother with diagrams?
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84. What does verifying compliance entail?
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85. What are the types and number of measures to use?
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86. Are supply costs steady or fluctuating?
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87. What are the costs?
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88. How to cause the change?
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89. How do you verify Google Apps and Google Cloud Platforms security?
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90. At what cost?
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91. Why a Google Apps focus?
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92. What kind of analytics data will be gathered?
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93. How do you measure lifecycle phases?
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94. What are the costs and benefits?
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95. How sensitive must the Google Apps strategy be to cost?
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96. What happens if cost savings do not materialize?
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97. How are costs allocated?
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98. What are the Google Apps key cost drivers?
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99. Who should receive measurement reports?
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100. Will Google Apps have an impact on current business continuity, disaster recovery processes and/or infrastructure?
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101. How long to keep data and how to manage retention costs?
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102. How do you verify and validate the Google Apps data?
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103. What is an unallowable cost?
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104. Where can you go to verify the info?
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105. How will you measure your Google Apps effectiveness?
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106. Are there any easy-to-implement alternatives to Google Apps? Sometimes other solutions are available that do not require the cost implications of a full-blown project?
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107. Does google apps integration cost extra?
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108. How do you quantify and qualify impacts?
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109. What are the Google Apps investment costs?
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110. Who pays the cost?
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111. What are the strategic priorities for this year?
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112. How do you focus on what is right -not who is right?
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113. How do you verify and develop ideas and innovations?
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114. What is your decision requirements diagram?
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115. Was a business case (cost/benefit) developed?
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116. Which measures and indicators matter?
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117. Are the Google Apps benefits worth its costs?
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118. How can you measure Google Apps in a systematic way?
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119. What is the Google Apps business impact?
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120. Do you verify that corrective actions were taken?
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121. What are your customers expectations and measures?
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122. Which Google Apps impacts are significant?
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123. Is there an opportunity to verify requirements?
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124. What would it cost to replace your technology?
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125. What is your Google Apps quality cost segregation study?
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126. How can you reduce the costs of obtaining inputs?
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127. Does a Google Apps quantification method exist?
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128. What users will be impacted?
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129. Does the Google Apps task fit the client’s priorities?
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130. Why do the measurements/indicators matter?
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131. What is the cost of rework?
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132. How do you verify Google Apps completeness and accuracy?
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133. Are there measurements based on task performance?
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134. How will success or failure be measured?
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135. How can you reduce costs?
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136. What measurements are being captured?
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137. What are allowable costs?
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138. What measurements are possible, practicable and meaningful?
