Читать книгу Managed Health Services A Complete Guide - 2020 Edition - Gerardus Blokdyk - Страница 7
ОглавлениеCRITERION #1: RECOGNIZE
INTENT: Be aware of the need for change. Recognize that there is an unfavorable variation, problem or symptom.
In my belief, the answer to this question is clearly defined:
5 Strongly Agree
4 Agree
3 Neutral
2 Disagree
1 Strongly Disagree
1. What Managed Health Services events should you attend?
<--- Score
2. Do you recognize Managed Health Services achievements?
<--- Score
3. Do you know what you need to know about Managed Health Services?
<--- Score
4. Are there regulatory / compliance issues?
<--- Score
5. What are the timeframes required to resolve each of the issues/problems?
<--- Score
6. When a Managed Health Services manager recognizes a problem, what options are available?
<--- Score
7. What are the expected benefits of Managed Health Services to the stakeholder?
<--- Score
8. Will it solve real problems?
<--- Score
9. As a sponsor, customer or management, how important is it to meet goals, objectives?
<--- Score
10. Are controls defined to recognize and contain problems?
<--- Score
11. What do employees need in the short term?
<--- Score
12. How do you identify subcontractor relationships?
<--- Score
13. What is the problem and/or vulnerability?
<--- Score
14. Are problem definition and motivation clearly presented?
<--- Score
15. Is the quality assurance team identified?
<--- Score
16. Are you dealing with any of the same issues today as yesterday? What can you do about this?
<--- Score
17. What does Managed Health Services success mean to the stakeholders?
<--- Score
18. Does Managed Health Services create potential expectations in other areas that need to be recognized and considered?
<--- Score
19. Who needs to know?
<--- Score
20. Is it needed?
<--- Score
21. What resources or support might you need?
<--- Score
22. Are there any revenue recognition issues?
<--- Score
23. What prevents you from making the changes you know will make you a more effective Managed Health Services leader?
<--- Score
24. To what extent would your organization benefit from being recognized as a award recipient?
<--- Score
25. What are the Managed Health Services resources needed?
<--- Score
26. Will Managed Health Services deliverables need to be tested and, if so, by whom?
<--- Score
27. What vendors make products that address the Managed Health Services needs?
<--- Score
28. Which needs are not included or involved?
<--- Score
29. Are your goals realistic? Do you need to redefine your problem? Perhaps the problem has changed or maybe you have reached your goal and need to set a new one?
<--- Score
30. Do you need different information or graphics?
<--- Score
31. How many trainings, in total, are needed?
<--- Score
32. What needs to stay?
<--- Score
33. Why the need?
<--- Score
34. How are training requirements identified?
<--- Score
35. What is the extent or complexity of the Managed Health Services problem?
<--- Score
36. What needs to be done?
<--- Score
37. What are the stakeholder objectives to be achieved with Managed Health Services?
<--- Score
38. What would happen if Managed Health Services weren’t done?
<--- Score
39. Why is this needed?
<--- Score
40. For your Managed Health Services project, identify and describe the business environment, is there more than one layer to the business environment?
<--- Score
41. How do you assess your Managed Health Services workforce capability and capacity needs, including skills, competencies, and staffing levels?
<--- Score
42. How are you going to measure success?
<--- Score
43. How do you recognize an Managed Health Services objection?
<--- Score
44. What creative shifts do you need to take?
<--- Score
45. Does your organization need more Managed Health Services education?
<--- Score
46. Will new equipment/products be required to facilitate Managed Health Services delivery, for example is new software needed?
<--- Score
47. Are there recognized Managed Health Services problems?
<--- Score
48. Would you recognize a threat from the inside?
<--- Score
49. What are the clients issues and concerns?
<--- Score
50. What are the minority interests and what amount of minority interests can be recognized?
<--- Score
51. Which issues are too important to ignore?
<--- Score
52. Who needs what information?
<--- Score
53. How does it fit into your organizational needs and tasks?
<--- Score
54. Who should resolve the Managed Health Services issues?
<--- Score
55. Who defines the rules in relation to any given issue?
<--- Score
56. How are the Managed Health Services’s objectives aligned to the group’s overall stakeholder strategy?
<--- Score
57. What are your needs in relation to Managed Health Services skills, labor, equipment, and markets?
<--- Score
58. How much are sponsors, customers, partners, stakeholders involved in Managed Health Services? In other words, what are the risks, if Managed Health Services does not deliver successfully?
<--- Score
59. What problems are you facing and how do you consider Managed Health Services will circumvent those obstacles?
<--- Score
60. How do you take a forward-looking perspective in identifying Managed Health Services research related to market response and models?
<--- Score
61. Can management personnel recognize the monetary benefit of Managed Health Services?
<--- Score
62. Who needs to know about Managed Health Services?
<--- Score
63. Are employees recognized for desired behaviors?
<--- Score
64. Who else hopes to benefit from it?
<--- Score
65. What is the smallest subset of the problem you can usefully solve?
<--- Score
66. Did you miss any major Managed Health Services issues?
<--- Score
67. What is the recognized need?
<--- Score
68. To what extent does each concerned units management team recognize Managed Health Services as an effective investment?
<--- Score
69. Are there any specific expectations or concerns about the Managed Health Services team, Managed Health Services itself?
<--- Score
70. Where is training needed?
<--- Score
71. Have you identified your Managed Health Services key performance indicators?
<--- Score
72. What information do users need?
<--- Score
73. What training and capacity building actions are needed to implement proposed reforms?
<--- Score
74. What Managed Health Services problem should be solved?
<--- Score
75. Are losses recognized in a timely manner?
<--- Score
76. What tools and technologies are needed for a custom Managed Health Services project?
<--- Score
77. Will a response program recognize when a crisis occurs and provide some level of response?
<--- Score
78. Where do you need to exercise leadership?
<--- Score
79. What else needs to be measured?
<--- Score
80. What situation(s) led to this Managed Health Services Self Assessment?
<--- Score
81. Looking at each person individually – does every one have the qualities which are needed to work in this group?
<--- Score
82. How can auditing be a preventative security measure?
<--- Score
83. Who needs budgets?
<--- Score
84. What activities does the governance board need to consider?
<--- Score
85. What do you need to start doing?
<--- Score
86. Does the problem have ethical dimensions?
<--- Score
87. Are employees recognized or rewarded for performance that demonstrates the highest levels of integrity?
<--- Score
88. Which information does the Managed Health Services business case need to include?
<--- Score
89. Is it clear when you think of the day ahead of you what activities and tasks you need to complete?
<--- Score
90. What extra resources will you need?
<--- Score
91. Do you need to avoid or amend any Managed Health Services activities?
<--- Score
92. Whom do you really need or want to serve?
<--- Score
93. Are there Managed Health Services problems defined?
<--- Score
94. What is the problem or issue?
<--- Score
95. What is the Managed Health Services problem definition? What do you need to resolve?
<--- Score
96. How do you recognize an objection?
<--- Score
97. Who are your key stakeholders who need to sign off?
<--- Score
98. Think about the people you identified for your Managed Health Services project and the project responsibilities you would assign to them, what kind of training do you think they would need to perform these responsibilities effectively?
<--- Score
99. Consider your own Managed Health Services project, what types of organizational problems do you think might be causing or affecting your problem, based on the work done so far?
<--- Score
100. What Managed Health Services capabilities do you need?
<--- Score
Add up total points for this section: _____ = Total points for this section
Divided by: ______ (number of statements answered) = ______ Average score for this section
Transfer your score to the Managed Health Services Index at the beginning of the Self-Assessment.
