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Table of Contents

About The Art of Service8

Included Resources - how to access8

Purpose of this Self-Assessment10

How to use the Self-Assessment11

Wireless Network Organizations

Scorecard Example13

Wireless Network Organizations

Scorecard14

BEGINNING OF THE

SELF-ASSESSMENT:15

CRITERION #1: RECOGNIZE16

CRITERION #2: DEFINE:28

CRITERION #3: MEASURE:43

CRITERION #4: ANALYZE:58

CRITERION #5: IMPROVE:75

CRITERION #6: CONTROL:92

CRITERION #7: SUSTAIN:105

Wireless Network Organizations and Managing Projects, Criteria for Project Managers:130

1.0 Initiating Process Group: Wireless Network Organizations131

1.1 Project Charter: Wireless Network Organizations133

1.2 Stakeholder Register: Wireless Network Organizations135

1.3 Stakeholder Analysis Matrix: Wireless Network Organizations136

2.0 Planning Process Group: Wireless Network Organizations138

2.1 Project Management Plan: Wireless Network Organizations140

2.2 Scope Management Plan: Wireless Network Organizations142

2.3 Requirements Management Plan: Wireless Network Organizations144

2.4 Requirements Documentation: Wireless Network Organizations146

2.5 Requirements Traceability Matrix: Wireless Network Organizations148

2.6 Project Scope Statement: Wireless Network Organizations150

2.7 Assumption and Constraint Log: Wireless Network Organizations152

2.8 Work Breakdown Structure: Wireless Network Organizations154

2.9 WBS Dictionary: Wireless Network Organizations156

2.10 Schedule Management Plan: Wireless Network Organizations158

2.11 Activity List: Wireless Network Organizations160

2.12 Activity Attributes: Wireless Network Organizations162

2.13 Milestone List: Wireless Network Organizations164

2.14 Network Diagram: Wireless Network Organizations166

2.15 Activity Resource Requirements: Wireless Network Organizations168

2.16 Resource Breakdown Structure: Wireless Network Organizations170

2.17 Activity Duration Estimates: Wireless Network Organizations172

2.18 Duration Estimating Worksheet: Wireless Network Organizations175

2.19 Project Schedule: Wireless Network Organizations177

2.20 Cost Management Plan: Wireless Network Organizations179

2.21 Activity Cost Estimates: Wireless Network Organizations181

2.22 Cost Estimating Worksheet: Wireless Network Organizations183

2.23 Cost Baseline: Wireless Network Organizations185

2.24 Quality Management Plan: Wireless Network Organizations187

2.25 Quality Metrics: Wireless Network Organizations189

2.26 Process Improvement Plan: Wireless Network Organizations191

2.27 Responsibility Assignment Matrix: Wireless Network Organizations193

2.28 Roles and Responsibilities: Wireless Network Organizations195

2.29 Human Resource Management Plan: Wireless Network Organizations197

2.30 Communications Management Plan: Wireless Network Organizations199

2.31 Risk Management Plan: Wireless Network Organizations201

2.32 Risk Register: Wireless Network Organizations203

2.33 Probability and Impact Assessment: Wireless Network Organizations205

2.34 Probability and Impact Matrix: Wireless Network Organizations207

2.35 Risk Data Sheet: Wireless Network Organizations209

2.36 Procurement Management Plan: Wireless Network Organizations211

2.37 Source Selection Criteria: Wireless Network Organizations213

2.38 Stakeholder Management Plan: Wireless Network Organizations215

2.39 Change Management Plan: Wireless Network Organizations217

3.0 Executing Process Group: Wireless Network Organizations219

3.1 Team Member Status Report: Wireless Network Organizations221

3.2 Change Request: Wireless Network Organizations223

3.3 Change Log: Wireless Network Organizations225

3.4 Decision Log: Wireless Network Organizations227

3.5 Quality Audit: Wireless Network Organizations229

3.6 Team Directory: Wireless Network Organizations232

3.7 Team Operating Agreement: Wireless Network Organizations234

3.8 Team Performance Assessment: Wireless Network Organizations236

3.9 Team Member Performance Assessment: Wireless Network Organizations238

3.10 Issue Log: Wireless Network Organizations240

4.0 Monitoring and Controlling Process Group: Wireless Network Organizations242

4.1 Project Performance Report: Wireless Network Organizations244

4.2 Variance Analysis: Wireless Network Organizations246

4.3 Earned Value Status: Wireless Network Organizations248

4.4 Risk Audit: Wireless Network Organizations250

4.5 Contractor Status Report: Wireless Network Organizations252

4.6 Formal Acceptance: Wireless Network Organizations254

5.0 Closing Process Group: Wireless Network Organizations256

5.1 Procurement Audit: Wireless Network Organizations258

5.2 Contract Close-Out: Wireless Network Organizations260

5.3 Project or Phase Close-Out: Wireless Network Organizations262

5.4 Lessons Learned: Wireless Network Organizations264

Index266