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CRITERION #2: DEFINE:

INTENT: Formulate the stakeholder problem. Define the problem, needs and objectives.

In my belief, the answer to this question is clearly defined:

5 Strongly Agree

4 Agree

3 Neutral

2 Disagree

1 Strongly Disagree

1. Are task requirements clearly defined?

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2. What are the tasks and definitions?

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3. Is Business alliance required?

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4. What specifically is the problem? Where does it occur? When does it occur? What is its extent?

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5. What gets examined?

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6. How do you keep key subject matter experts in the loop?

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7. Is there a completed, verified, and validated high-level ‘as is’ (not ‘should be’ or ‘could be’) stakeholder process map?

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8. Is there a clear Business alliance case definition?

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9. How do you build the right business case?

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10. What scope do you want your strategy to cover?

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11. What are the compelling stakeholder reasons for embarking on Business alliance?

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12. Has a high-level ‘as is’ process map been completed, verified and validated?

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13. How do you hand over Business alliance context?

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14. Have all basic functions of Business alliance been defined?

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15. What system do you use for gathering Business alliance information?

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16. Are there any constraints known that bear on the ability to perform Business alliance work? How is the team addressing them?

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17. Are approval levels defined for contracts and supplements to contracts?

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18. What is the scope of Business alliance?

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19. How do you catch Business alliance definition inconsistencies?

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20. Are all requirements met?

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21. Has/have the customer(s) been identified?

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22. What intelligence can you gather?

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23. What are the rough order estimates on cost savings/opportunities that Business alliance brings?

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24. What Business alliance requirements should be gathered?

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25. What customer feedback methods were used to solicit their input?

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26. Is Business alliance linked to key stakeholder goals and objectives?

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27. What is the definition of success?

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28. Has everyone on the team, including the team leaders, been properly trained?

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29. What is the scope of the Business alliance work?

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30. Is special Business alliance user knowledge required?

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31. Is the Business alliance scope manageable?

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32. Are accountability and ownership for Business alliance clearly defined?

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33. What critical content must be communicated – who, what, when, where, and how?

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34. Is the current ‘as is’ process being followed? If not, what are the discrepancies?

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35. Has the direction changed at all during the course of Business alliance? If so, when did it change and why?

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36. What scope to assess?

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37. Are there different segments of customers?

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38. Are customer(s) identified and segmented according to their different needs and requirements?

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39. How do you manage unclear Business alliance requirements?

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40. Are the Business alliance requirements complete?

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41. How do you manage changes in Business alliance requirements?

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42. What key stakeholder process output measure(s) does Business alliance leverage and how?

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43. Are the Business alliance requirements testable?

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44. Is Business alliance currently on schedule according to the plan?

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45. What are the boundaries of the scope? What is in bounds and what is not? What is the start point? What is the stop point?

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46. How and when will the baselines be defined?

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47. Has your scope been defined?

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48. In what way can you redefine the criteria of choice clients have in your category in your favor?

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49. What are (control) requirements for Business alliance Information?

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50. What defines best in class?

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51. Is there regularly 100% attendance at the team meetings? If not, have appointed substitutes attended to preserve cross-functionality and full representation?

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52. What are the core elements of the Business alliance business case?

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53. How can the value of Business alliance be defined?

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54. How would you define Business alliance leadership?

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55. Are roles and responsibilities formally defined?

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56. Do you have organizational privacy requirements?

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57. Has anyone else (internal or external to the group) attempted to solve this problem or a similar one before? If so, what knowledge can be leveraged from these previous efforts?

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58. How are consistent Business alliance definitions important?

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59. What is in the scope and what is not in scope?

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60. How do you gather requirements?

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61. What is a worst-case scenario for losses?

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62. What sources do you use to gather information for a Business alliance study?

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63. What is in scope?

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64. What are the Business alliance tasks and definitions?

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65. How did the Business alliance manager receive input to the development of a Business alliance improvement plan and the estimated completion dates/times of each activity?

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66. How often are the team meetings?

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67. What constraints exist that might impact the team?

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68. What information do you gather?

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69. What baselines are required to be defined and managed?

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70. What information should you gather?

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71. Does the scope remain the same?

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72. How will the Business alliance team and the group measure complete success of Business alliance?

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73. How would you define the culture at your organization, how susceptible is it to Business alliance changes?

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74. What sort of initial information to gather?

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75. What Business alliance services do you require?

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76. What are the requirements for audit information?

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77. Who defines (or who defined) the rules and roles?

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78. What are the record-keeping requirements of Business alliance activities?

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79. Has a team charter been developed and communicated?

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80. Do the problem and goal statements meet the SMART criteria (specific, measurable, attainable, relevant, and time-bound)?

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81. What is the scope of the Business alliance effort?

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82. What are the Business alliance use cases?

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83. Scope of sensitive information?

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84. Is data collected and displayed to better understand customer(s) critical needs and requirements.

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85. What is out of scope?

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86. Is the improvement team aware of the different versions of a process: what they think it is vs. what it actually is vs. what it should be vs. what it could be?

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87. What is the worst case scenario?

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88. When is/was the Business alliance start date?

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89. Why are you doing Business alliance and what is the scope?

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90. How will variation in the actual durations of each activity be dealt with to ensure that the expected Business alliance results are met?

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91. Who is gathering information?

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92. What would be the goal or target for a Business alliance’s improvement team?

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93. If substitutes have been appointed, have they been briefed on the Business alliance goals and received regular communications as to the progress to date?

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94. Have all of the relationships been defined properly?

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95. Is it clearly defined in and to your organization what you do?

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96. Is the team equipped with available and reliable resources?

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97. Are required metrics defined, what are they?

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98. Do you have a Business alliance success story or case study ready to tell and share?

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99. Who are the Business alliance improvement team members, including Management Leads and Coaches?

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100. Has a Business alliance requirement not been met?

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101. Has the Business alliance work been fairly and/or equitably divided and delegated among team members who are qualified and capable to perform the work? Has everyone contributed?

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102. How is the team tracking and documenting its work?

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103. How do you gather Business alliance requirements?

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104. Are different versions of process maps needed to account for the different types of inputs?

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105. Is there a completed SIPOC representation, describing the Suppliers, Inputs, Process, Outputs, and Customers?

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106. Are audit criteria, scope, frequency and methods defined?

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107. Who approved the Business alliance scope?

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108. How does the Business alliance manager ensure against scope creep?

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109. Where can you gather more information?

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110. How do you manage scope?

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111. Is the work to date meeting requirements?

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112. Has a project plan, Gantt chart, or similar been developed/completed?

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113. Does the team have regular meetings?

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114. When are meeting minutes sent out? Who is on the distribution list?

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115. What are the dynamics of the communication plan?

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116. Is the team adequately staffed with the desired cross-functionality? If not, what additional resources are available to the team?

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117. Has the improvement team collected the ‘voice of the customer’ (obtained feedback – qualitative and quantitative)?

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118. Will a Business alliance production readiness review be required?

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119. What are the Roles and Responsibilities for each team member and its leadership? Where is this documented?

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120. Is the Business alliance scope complete and appropriately sized?

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121. Is there any additional Business alliance definition of success?

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122. Who is gathering Business alliance information?

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123. Is there a critical path to deliver Business alliance results?

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124. Do you all define Business alliance in the same way?

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125. When is the estimated completion date?

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126. What knowledge or experience is required?

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127. What is out-of-scope initially?

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128. How have you defined all Business alliance requirements first?

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129. How was the ‘as is’ process map developed, reviewed, verified and validated?

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130. Have the customer needs been translated into specific, measurable requirements? How?

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131. Is there a Business alliance management charter, including stakeholder case, problem and goal statements, scope, milestones, roles and responsibilities, communication plan?

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132. Is scope creep really all bad news?

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133. Is the scope of Business alliance defined?

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134. What is the context?

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135. Have specific policy objectives been defined?

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Add up total points for this section: _____ = Total points for this section

Divided by: ______ (number of statements answered) = ______ Average score for this section

Transfer your score to the Business alliance Index at the beginning of the Self-Assessment.

Business Alliance A Complete Guide - 2020 Edition

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