Читать книгу Case Management Systems A Complete Guide - 2020 Edition - Gerardus Blokdyk - Страница 7
ОглавлениеCRITERION #1: RECOGNIZE
INTENT: Be aware of the need for change. Recognize that there is an unfavorable variation, problem or symptom.
In my belief, the answer to this question is clearly defined:
5 Strongly Agree
4 Agree
3 Neutral
2 Disagree
1 Strongly Disagree
1. How can auditing be a preventative security measure?
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2. What is the smallest subset of the problem you can usefully solve?
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3. Who needs what information?
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4. What creative shifts do you need to take?
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5. Are there Case Management Systems problems defined?
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6. Which information does the Case Management Systems business case need to include?
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7. Think about the people you identified for your Case Management Systems project and the project responsibilities you would assign to them, what kind of training do you think they would need to perform these responsibilities effectively?
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8. What Case Management Systems capabilities do you need?
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9. What problems are you facing and how do you consider Case Management Systems will circumvent those obstacles?
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10. What is the recognized need?
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11. Is it needed?
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12. What is the extent or complexity of the Case Management Systems problem?
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13. What prevents you from making the changes you know will make you a more effective Case Management Systems leader?
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14. How many trainings, in total, are needed?
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15. Who needs budgets?
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16. Which needs are not included or involved?
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17. What else needs to be measured?
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18. How do you recognize an Case Management Systems objection?
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19. What situation(s) led to this Case Management Systems Self Assessment?
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20. What extra resources will you need?
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21. Do you have/need 24-hour access to key personnel?
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22. What do you need to start doing?
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23. How do you take a forward-looking perspective in identifying Case Management Systems research related to market response and models?
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24. Where is training needed?
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25. Why the need?
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26. What are your needs in relation to Case Management Systems skills, labor, equipment, and markets?
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27. What are the expected benefits of Case Management Systems to the stakeholder?
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28. How do you identify subcontractor relationships?
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29. Is the quality assurance team identified?
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30. Why is this needed?
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31. Are you dealing with any of the same issues today as yesterday? What can you do about this?
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32. What Case Management Systems events should you attend?
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33. Did you miss any major Case Management Systems issues?
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34. What needs to be done?
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35. Are there regulatory / compliance issues?
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36. Will it solve real problems?
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37. What activities does the governance board need to consider?
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38. What are the timeframes required to resolve each of the issues/problems?
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39. Are losses recognized in a timely manner?
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40. Does the problem have ethical dimensions?
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41. Who are your key stakeholders who need to sign off?
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42. How are training requirements identified?
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43. What information do users need?
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44. What vendors make products that address the Case Management Systems needs?
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45. What would happen if Case Management Systems weren’t done?
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46. Are employees recognized for desired behaviors?
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47. What should be considered when identifying available resources, constraints, and deadlines?
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48. Are there recognized Case Management Systems problems?
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49. Will new equipment/products be required to facilitate Case Management Systems delivery, for example is new software needed?
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50. How are the Case Management Systems’s objectives aligned to the group’s overall stakeholder strategy?
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51. What needs to stay?
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52. Will a response program recognize when a crisis occurs and provide some level of response?
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53. What tools and technologies are needed for a custom Case Management Systems project?
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54. Are there any specific expectations or concerns about the Case Management Systems team, Case Management Systems itself?
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55. Are controls defined to recognize and contain problems?
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56. What is the problem or issue?
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57. Do you recognize Case Management Systems achievements?
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58. What does Case Management Systems success mean to the stakeholders?
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59. Does your organization need more Case Management Systems education?
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60. Is it clear when you think of the day ahead of you what activities and tasks you need to complete?
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61. How does it fit into your organizational needs and tasks?
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62. Whom do you really need or want to serve?
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63. Do you need to avoid or amend any Case Management Systems activities?
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64. What are the Case Management Systems resources needed?
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65. Looking at each person individually – does every one have the qualities which are needed to work in this group?
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66. Can management personnel recognize the monetary benefit of Case Management Systems?
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67. What is the Case Management Systems problem definition? What do you need to resolve?
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68. Does Case Management Systems create potential expectations in other areas that need to be recognized and considered?
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69. What training and capacity building actions are needed to implement proposed reforms?
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70. Will Case Management Systems deliverables need to be tested and, if so, by whom?
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71. What resources or support might you need?
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72. What are the stakeholder objectives to be achieved with Case Management Systems?
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73. What Case Management Systems coordination do you need?
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74. Have you identified your Case Management Systems key performance indicators?
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75. Who defines the rules in relation to any given issue?
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76. What are the clients issues and concerns?
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77. Do you know what you need to know about Case Management Systems?
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78. Who needs to know about Case Management Systems?
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79. Who needs to know?
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80. To what extent would your organization benefit from being recognized as a award recipient?
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81. How are you going to measure success?
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82. Are problem definition and motivation clearly presented?
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83. Are your goals realistic? Do you need to redefine your problem? Perhaps the problem has changed or maybe you have reached your goal and need to set a new one?
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84. Who else hopes to benefit from it?
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85. How do you recognize an objection?
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86. What do employees need in the short term?
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87. To what extent does each concerned units management team recognize Case Management Systems as an effective investment?
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88. As a sponsor, customer or management, how important is it to meet goals, objectives?
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89. How much are sponsors, customers, partners, stakeholders involved in Case Management Systems? In other words, what are the risks, if Case Management Systems does not deliver successfully?
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90. Do you need different information or graphics?
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91. Which issues are too important to ignore?
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92. For your Case Management Systems project, identify and describe the business environment, is there more than one layer to the business environment?
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93. What are the minority interests and what amount of minority interests can be recognized?
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94. When a Case Management Systems manager recognizes a problem, what options are available?
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95. Would you recognize a threat from the inside?
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96. What is the problem and/or vulnerability?
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97. Where do you need to exercise leadership?
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98. How do you identify the kinds of information that you will need?
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99. Are there any revenue recognition issues?
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Add up total points for this section: _____ = Total points for this section
Divided by: ______ (number of statements answered) = ______ Average score for this section
Transfer your score to the Case Management Systems Index at the beginning of the Self-Assessment.
