Читать книгу Case Management Systems A Complete Guide - 2020 Edition - Gerardus Blokdyk - Страница 9
ОглавлениеCRITERION #3: MEASURE:
INTENT: Gather the correct data. Measure the current performance and evolution of the situation.
In my belief, the answer to this question is clearly defined:
5 Strongly Agree
4 Agree
3 Neutral
2 Disagree
1 Strongly Disagree
1. Are actual costs in line with budgeted costs?
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2. Are there competing Case Management Systems priorities?
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3. How will costs be allocated?
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4. When are costs are incurred?
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5. How do you aggregate measures across priorities?
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6. Are indirect costs charged to the Case Management Systems program?
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7. How do you quantify and qualify impacts?
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8. What causes mismanagement?
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9. What are the operational costs after Case Management Systems deployment?
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10. Does management have the right priorities among projects?
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11. How do you verify and develop ideas and innovations?
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12. How will your organization measure success?
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13. What does your operating model cost?
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14. Why do you expend time and effort to implement measurement, for whom?
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15. Where is the cost?
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16. What measurements are being captured?
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17. Are missed Case Management Systems opportunities costing your organization money?
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18. How do you prevent mis-estimating cost?
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19. What is the root cause(s) of the problem?
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20. What are the costs?
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21. Among the Case Management Systems product and service cost to be estimated, which is considered hardest to estimate?
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22. Are supply costs steady or fluctuating?
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23. What would be a real cause for concern?
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24. How will effects be measured?
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25. What are hidden Case Management Systems quality costs?
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26. What users will be impacted?
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27. How will measures be used to manage and adapt?
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28. Does a Case Management Systems quantification method exist?
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29. Where is it measured?
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30. How do you verify the authenticity of the data and information used?
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31. What could cause you to change course?
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32. Is the cost worth the Case Management Systems effort ?
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33. What are your operating costs?
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34. How can a Case Management Systems test verify your ideas or assumptions?
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35. Where can you go to verify the info?
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36. Which Case Management Systems impacts are significant?
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37. What details are required of the Case Management Systems cost structure?
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38. Have you included everything in your Case Management Systems cost models?
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39. What are your customers expectations and measures?
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40. What harm might be caused?
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41. What are the current costs of the Case Management Systems process?
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42. Do you have a flow diagram of what happens?
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43. What are your key Case Management Systems organizational performance measures, including key short and longer-term financial measures?
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44. What tests verify requirements?
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45. How can you measure the performance?
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46. Has a cost center been established?
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47. What does a Test Case verify?
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48. What causes extra work or rework?
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49. How do you verify if Case Management Systems is built right?
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50. What are the Case Management Systems investment costs?
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51. Did you tackle the cause or the symptom?
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52. What relevant entities could be measured?
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53. What do you measure and why?
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54. How can you measure Case Management Systems in a systematic way?
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55. How will success or failure be measured?
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56. Are there any easy-to-implement alternatives to Case Management Systems? Sometimes other solutions are available that do not require the cost implications of a full-blown project?
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57. What is the total cost related to deploying Case Management Systems, including any consulting or professional services?
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58. Which costs should be taken into account?
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59. Have design-to-cost goals been established?
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60. When should you bother with diagrams?
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61. What would it cost to replace your technology?
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62. Why do the measurements/indicators matter?
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63. Do you verify that corrective actions were taken?
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64. Which measures and indicators matter?
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65. What are the uncertainties surrounding estimates of impact?
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66. Do you effectively measure and reward individual and team performance?
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67. How long to keep data and how to manage retention costs?
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68. What is your decision requirements diagram?
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69. How do you measure success?
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70. What can be used to verify compliance?
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71. What are allowable costs?
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72. How can you reduce the costs of obtaining inputs?
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73. At what cost?
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74. What is measured? Why?
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75. Who pays the cost?
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76. Do you have any cost Case Management Systems limitation requirements?
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77. Are the units of measure consistent?
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78. What is your Case Management Systems quality cost segregation study?
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79. How will you measure your Case Management Systems effectiveness?
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80. Are you aware of what could cause a problem?
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81. What are the Case Management Systems key cost drivers?
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82. Are you taking your company in the direction of better and revenue or cheaper and cost?
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83. What are the estimated costs of proposed changes?
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84. How do you measure variability?
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85. Do the benefits outweigh the costs?
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86. What happens if cost savings do not materialize?
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87. Are you able to realize any cost savings?
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88. How do you control the overall costs of your work processes?
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89. What is the Case Management Systems business impact?
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90. Is it possible to estimate the impact of unanticipated complexity such as wrong or failed assumptions, feedback, etcetera on proposed reforms?
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91. How do you verify performance?
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92. How are measurements made?
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93. What is the total fixed cost?
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94. What is an unallowable cost?
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95. What disadvantage does this cause for the user?
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96. What drives O&M cost?
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97. What potential environmental factors impact the Case Management Systems effort?
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98. Are the measurements objective?
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99. What do people want to verify?
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100. What are the types and number of measures to use?
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101. Are the Case Management Systems benefits worth its costs?
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102. What does losing customers cost your organization?
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103. What is the cost of rework?
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104. What measurements are possible, practicable and meaningful?
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105. What causes investor action?
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106. How frequently do you track Case Management Systems measures?
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107. What are your primary costs, revenues, assets?
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108. How can you reduce costs?
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109. Who should receive measurement reports?
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110. What methods are feasible and acceptable to estimate the impact of reforms?
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111. How is the value delivered by Case Management Systems being measured?
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112. What are the costs of reform?
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113. How to cause the change?
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114. How do you measure efficient delivery of Case Management Systems services?
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115. How will you measure success?
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116. How can you manage cost down?
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117. Is the solution cost-effective?
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118. Are Case Management Systems vulnerabilities categorized and prioritized?
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119. What are the strategic priorities for this year?
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120. How do you verify your resources?
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121. How is performance measured?
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122. How do you verify and validate the Case Management Systems data?
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123. How much does it cost?
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124. How do your measurements capture actionable Case Management Systems information for use in exceeding your customers expectations and securing your customers engagement?
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125. What evidence is there and what is measured?
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126. Have you made assumptions about the shape of the future, particularly its impact on your customers and competitors?
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127. How sensitive must the Case Management Systems strategy be to cost?
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128. What are you verifying?
