Читать книгу Desktop Management Interface A Complete Guide - 2020 Edition - Gerardus Blokdyk - Страница 8
ОглавлениеCRITERION #2: DEFINE:
INTENT: Formulate the stakeholder problem. Define the problem, needs and objectives.
In my belief, the answer to this question is clearly defined:
5 Strongly Agree
4 Agree
3 Neutral
2 Disagree
1 Strongly Disagree
1. What Desktop Management Interface requirements should be gathered?
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2. Is there a completed SIPOC representation, describing the Suppliers, Inputs, Process, Outputs, and Customers?
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3. What are the requirements for audit information?
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4. Is Desktop Management Interface linked to key stakeholder goals and objectives?
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5. Who approved the Desktop Management Interface scope?
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6. How do you keep key subject matter experts in the loop?
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7. What baselines are required to be defined and managed?
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8. Is the Desktop Management Interface scope complete and appropriately sized?
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9. Will a Desktop Management Interface production readiness review be required?
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10. What customer feedback methods were used to solicit their input?
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11. How can the value of Desktop Management Interface be defined?
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12. Is Desktop Management Interface required?
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13. Are there any constraints known that bear on the ability to perform Desktop Management Interface work? How is the team addressing them?
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14. Is the Desktop Management Interface scope manageable?
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15. In what way can you redefine the criteria of choice clients have in your category in your favor?
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16. What happens if Desktop Management Interface’s scope changes?
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17. How do you build the right business case?
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18. When is the estimated completion date?
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19. How would you define the culture at your organization, how susceptible is it to Desktop Management Interface changes?
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20. What is in scope?
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21. How are consistent Desktop Management Interface definitions important?
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22. What are the rough order estimates on cost savings/opportunities that Desktop Management Interface brings?
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23. What are the Roles and Responsibilities for each team member and its leadership? Where is this documented?
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24. What is in the scope and what is not in scope?
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25. Do the problem and goal statements meet the SMART criteria (specific, measurable, attainable, relevant, and time-bound)?
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26. How have you defined all Desktop Management Interface requirements first?
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27. What information should you gather?
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28. Are roles and responsibilities formally defined?
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29. How would you define Desktop Management Interface leadership?
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30. Has anyone else (internal or external to the group) attempted to solve this problem or a similar one before? If so, what knowledge can be leveraged from these previous efforts?
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31. Is it clearly defined in and to your organization what you do?
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32. Do you all define Desktop Management Interface in the same way?
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33. How do you manage unclear Desktop Management Interface requirements?
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34. What is the definition of Desktop Management Interface excellence?
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35. What gets examined?
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36. What are the dynamics of the communication plan?
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37. How do you catch Desktop Management Interface definition inconsistencies?
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38. Is special Desktop Management Interface user knowledge required?
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39. When is/was the Desktop Management Interface start date?
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40. Is the work to date meeting requirements?
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41. Is the scope of Desktop Management Interface defined?
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42. What is the definition of success?
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43. If substitutes have been appointed, have they been briefed on the Desktop Management Interface goals and received regular communications as to the progress to date?
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44. Has a Desktop Management Interface requirement not been met?
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45. Who is gathering Desktop Management Interface information?
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46. How do you think the partners involved in Desktop Management Interface would have defined success?
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47. Why are you doing Desktop Management Interface and what is the scope?
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48. How do you gather Desktop Management Interface requirements?
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49. Is there a critical path to deliver Desktop Management Interface results?
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50. What is the scope of the Desktop Management Interface work?
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51. Are required metrics defined, what are they?
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52. What was the context?
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53. What are the tasks and definitions?
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54. What are the record-keeping requirements of Desktop Management Interface activities?
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55. What knowledge or experience is required?
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56. Are the Desktop Management Interface requirements complete?
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57. Does the scope remain the same?
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58. Have all basic functions of Desktop Management Interface been defined?
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59. What scope to assess?
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60. Do you have a Desktop Management Interface success story or case study ready to tell and share?
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61. How do you hand over Desktop Management Interface context?
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62. Are there different segments of customers?
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63. How does the Desktop Management Interface manager ensure against scope creep?
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64. How do you gather requirements?
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65. Where can you gather more information?
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66. What is the scope of the Desktop Management Interface effort?
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67. How is the team tracking and documenting its work?
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68. Is there a clear Desktop Management Interface case definition?
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69. Is the current ‘as is’ process being followed? If not, what are the discrepancies?
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70. Have specific policy objectives been defined?
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71. Has the improvement team collected the ‘voice of the customer’ (obtained feedback – qualitative and quantitative)?
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72. How do you manage changes in Desktop Management Interface requirements?
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73. Is there regularly 100% attendance at the team meetings? If not, have appointed substitutes attended to preserve cross-functionality and full representation?
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74. What sources do you use to gather information for a Desktop Management Interface study?
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75. What critical content must be communicated – who, what, when, where, and how?
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76. Have all of the relationships been defined properly?
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77. What intelligence can you gather?
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78. What are the Desktop Management Interface tasks and definitions?
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79. When are meeting minutes sent out? Who is on the distribution list?
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80. Are the Desktop Management Interface requirements testable?
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81. What are the boundaries of the scope? What is in bounds and what is not? What is the start point? What is the stop point?
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82. What are the compelling stakeholder reasons for embarking on Desktop Management Interface?
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83. What scope do you want your strategy to cover?
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84. How will variation in the actual durations of each activity be dealt with to ensure that the expected Desktop Management Interface results are met?
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85. How and when will the baselines be defined?
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86. Are audit criteria, scope, frequency and methods defined?
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87. Has your scope been defined?
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88. What system do you use for gathering Desktop Management Interface information?
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89. Do you have organizational privacy requirements?
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90. Have the customer needs been translated into specific, measurable requirements? How?
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91. Who are the Desktop Management Interface improvement team members, including Management Leads and Coaches?
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92. How often are the team meetings?
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93. What specifically is the problem? Where does it occur? When does it occur? What is its extent?
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94. What is a worst-case scenario for losses?
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95. What constraints exist that might impact the team?
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96. Are resources adequate for the scope?
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97. What would be the goal or target for a Desktop Management Interface’s improvement team?
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98. Is Desktop Management Interface currently on schedule according to the plan?
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99. How was the ‘as is’ process map developed, reviewed, verified and validated?
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100. Does the team have regular meetings?
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101. Has everyone on the team, including the team leaders, been properly trained?
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102. The political context: who holds power?
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103. How will the Desktop Management Interface team and the group measure complete success of Desktop Management Interface?
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104. What key stakeholder process output measure(s) does Desktop Management Interface leverage and how?
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105. Is the team adequately staffed with the desired cross-functionality? If not, what additional resources are available to the team?
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106. What is the scope of Desktop Management Interface?
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107. Has/have the customer(s) been identified?
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108. How do you manage scope?
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109. How did the Desktop Management Interface manager receive input to the development of a Desktop Management Interface improvement plan and the estimated completion dates/times of each activity?
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110. Are different versions of process maps needed to account for the different types of inputs?
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111. Is the improvement team aware of the different versions of a process: what they think it is vs. what it actually is vs. what it should be vs. what it could be?
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112. Has a project plan, Gantt chart, or similar been developed/completed?
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113. What is the context?
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114. Are task requirements clearly defined?
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115. What Desktop Management Interface services do you require?
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116. What defines best in class?
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117. Has a high-level ‘as is’ process map been completed, verified and validated?
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118. What is the worst case scenario?
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119. What information do you gather?
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120. What are (control) requirements for Desktop Management Interface Information?
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121. Has the Desktop Management Interface work been fairly and/or equitably divided and delegated among team members who are qualified and capable to perform the work? Has everyone contributed?
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122. Has the direction changed at all during the course of Desktop Management Interface? If so, when did it change and why?
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123. Who defines (or who defined) the rules and roles?
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124. Has a team charter been developed and communicated?
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125. Is there any additional Desktop Management Interface definition of success?
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126. What is out of scope?
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127. Are approval levels defined for contracts and supplements to contracts?
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128. What are the Desktop Management Interface use cases?
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129. Who is gathering information?
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Add up total points for this section: _____ = Total points for this section
Divided by: ______ (number of statements answered) = ______ Average score for this section
Transfer your score to the Desktop Management Interface Index at the beginning of the Self-Assessment.
