Читать книгу Social Learning Tools A Complete Guide - 2020 Edition - Gerardus Blokdyk - Страница 8
ОглавлениеCRITERION #2: DEFINE:
INTENT: Formulate the stakeholder problem. Define the problem, needs and objectives.
In my belief, the answer to this question is clearly defined:
5 Strongly Agree
4 Agree
3 Neutral
2 Disagree
1 Strongly Disagree
1. How do you manage unclear Social learning tools requirements?
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2. Has the Social learning tools work been fairly and/or equitably divided and delegated among team members who are qualified and capable to perform the work? Has everyone contributed?
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3. How do you gather the stories?
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4. Is the team equipped with available and reliable resources?
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5. Have the customer needs been translated into specific, measurable requirements? How?
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6. Is scope creep really all bad news?
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7. Is the team formed and are team leaders (Coaches and Management Leads) assigned?
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8. Are approval levels defined for contracts and supplements to contracts?
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9. What are the Social learning tools use cases?
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10. What is in the scope and what is not in scope?
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11. What is the scope of the Social learning tools effort?
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12. Are different versions of process maps needed to account for the different types of inputs?
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13. Are task requirements clearly defined?
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14. Has a team charter been developed and communicated?
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15. Why are you doing Social learning tools and what is the scope?
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16. What is the worst case scenario?
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17. Is the scope of Social learning tools defined?
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18. Has a high-level ‘as is’ process map been completed, verified and validated?
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19. What is out-of-scope initially?
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20. Is Social learning tools required?
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21. What are the boundaries of the scope? What is in bounds and what is not? What is the start point? What is the stop point?
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22. How do you keep key subject matter experts in the loop?
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23. Who defines (or who defined) the rules and roles?
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24. Are there any constraints known that bear on the ability to perform Social learning tools work? How is the team addressing them?
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25. Are resources adequate for the scope?
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26. What are the rough order estimates on cost savings/opportunities that Social learning tools brings?
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27. What is the definition of Social learning tools excellence?
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28. What Social learning tools requirements should be gathered?
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29. Are there different segments of customers?
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30. What are the Social learning tools tasks and definitions?
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31. How have you defined all Social learning tools requirements first?
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32. Are audit criteria, scope, frequency and methods defined?
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33. Are customers identified and high impact areas defined?
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34. Who approved the Social learning tools scope?
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35. What intelligence can you gather?
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36. Will team members perform Social learning tools work when assigned and in a timely fashion?
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37. Is the Social learning tools scope complete and appropriately sized?
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38. Is the current ‘as is’ process being followed? If not, what are the discrepancies?
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39. What are the record-keeping requirements of Social learning tools activities?
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40. Have all of the relationships been defined properly?
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41. Has the improvement team collected the ‘voice of the customer’ (obtained feedback – qualitative and quantitative)?
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42. How are consistent Social learning tools definitions important?
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43. Has/have the customer(s) been identified?
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44. How do you gather requirements?
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45. What sort of initial information to gather?
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46. Are team charters developed?
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47. Is special Social learning tools user knowledge required?
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48. What Social learning tools services do you require?
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49. What happens if Social learning tools’s scope changes?
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50. Is it clearly defined in and to your organization what you do?
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51. Is there a completed SIPOC representation, describing the Suppliers, Inputs, Process, Outputs, and Customers?
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52. Is there a clear Social learning tools case definition?
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53. What are the dynamics of the communication plan?
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54. Is the Social learning tools scope manageable?
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55. What scope do you want your strategy to cover?
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56. When are meeting minutes sent out? Who is on the distribution list?
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57. Is the improvement team aware of the different versions of a process: what they think it is vs. what it actually is vs. what it should be vs. what it could be?
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58. What are the core elements of the Social learning tools business case?
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59. How do you gather Social learning tools requirements?
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60. Are the Social learning tools requirements testable?
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61. Scope of sensitive information?
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62. Where can you gather more information?
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63. Do you have organizational privacy requirements?
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64. How do you manage scope?
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65. Is the team adequately staffed with the desired cross-functionality? If not, what additional resources are available to the team?
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66. Will a Social learning tools production readiness review be required?
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67. Do the problem and goal statements meet the SMART criteria (specific, measurable, attainable, relevant, and time-bound)?
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68. What would be the goal or target for a Social learning tools’s improvement team?
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69. Is the team sponsored by a champion or stakeholder leader?
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70. When is/was the Social learning tools start date?
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71. Are improvement team members fully trained on Social learning tools?
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72. How is the team tracking and documenting its work?
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73. What sources do you use to gather information for a Social learning tools study?
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74. Who are the Social learning tools improvement team members, including Management Leads and Coaches?
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75. What scope to assess?
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76. What key stakeholder process output measure(s) does Social learning tools leverage and how?
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77. How will the Social learning tools team and the group measure complete success of Social learning tools?
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78. How does the Social learning tools manager ensure against scope creep?
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79. How do you think the partners involved in Social learning tools would have defined success?
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80. What is a worst-case scenario for losses?
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81. Is Social learning tools linked to key stakeholder goals and objectives?
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82. Has anyone else (internal or external to the group) attempted to solve this problem or a similar one before? If so, what knowledge can be leveraged from these previous efforts?
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83. What specifically is the problem? Where does it occur? When does it occur? What is its extent?
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84. How would you define Social learning tools leadership?
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85. What information should you gather?
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86. Who is gathering information?
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87. Does the scope remain the same?
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88. Has the direction changed at all during the course of Social learning tools? If so, when did it change and why?
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89. What is the definition of success?
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90. Is there a critical path to deliver Social learning tools results?
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91. What critical content must be communicated – who, what, when, where, and how?
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92. Is there any additional Social learning tools definition of success?
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93. When is the estimated completion date?
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94. What baselines are required to be defined and managed?
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95. What are the compelling stakeholder reasons for embarking on Social learning tools?
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96. Is there regularly 100% attendance at the team meetings? If not, have appointed substitutes attended to preserve cross-functionality and full representation?
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97. How can the value of Social learning tools be defined?
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98. Is the work to date meeting requirements?
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99. How often are the team meetings?
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100. Are customer(s) identified and segmented according to their different needs and requirements?
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101. Is there a Social learning tools management charter, including stakeholder case, problem and goal statements, scope, milestones, roles and responsibilities, communication plan?
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102. How did the Social learning tools manager receive input to the development of a Social learning tools improvement plan and the estimated completion dates/times of each activity?
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103. What constraints exist that might impact the team?
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104. Have all basic functions of Social learning tools been defined?
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105. Does the team have regular meetings?
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106. If substitutes have been appointed, have they been briefed on the Social learning tools goals and received regular communications as to the progress to date?
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107. Are roles and responsibilities formally defined?
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108. What is out of scope?
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109. Are the Social learning tools requirements complete?
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110. Has your scope been defined?
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111. Do you all define Social learning tools in the same way?
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112. Is full participation by members in regularly held team meetings guaranteed?
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113. Has a project plan, Gantt chart, or similar been developed/completed?
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114. What is the scope of Social learning tools?
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115. How do you manage changes in Social learning tools requirements?
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116. How do you hand over Social learning tools context?
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117. Is data collected and displayed to better understand customer(s) critical needs and requirements.
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118. Who is gathering Social learning tools information?
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119. Has everyone on the team, including the team leaders, been properly trained?
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120. Is Social learning tools currently on schedule according to the plan?
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121. What customer feedback methods were used to solicit their input?
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122. What is the scope?
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123. Will team members regularly document their Social learning tools work?
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124. Are required metrics defined, what are they?
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125. Do you have a Social learning tools success story or case study ready to tell and share?
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126. Is there a completed, verified, and validated high-level ‘as is’ (not ‘should be’ or ‘could be’) stakeholder process map?
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127. What system do you use for gathering Social learning tools information?
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128. Are stakeholder processes mapped?
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129. Are accountability and ownership for Social learning tools clearly defined?
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130. What are the Roles and Responsibilities for each team member and its leadership? Where is this documented?
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131. What gets examined?
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132. What was the context?
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133. What are the tasks and definitions?
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134. How and when will the baselines be defined?
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135. How will variation in the actual durations of each activity be dealt with to ensure that the expected Social learning tools results are met?
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136. How was the ‘as is’ process map developed, reviewed, verified and validated?
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137. Are all requirements met?
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138. What is the context?
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Add up total points for this section: _____ = Total points for this section
Divided by: ______ (number of statements answered) = ______ Average score for this section
Transfer your score to the Social learning tools Index at the beginning of the Self-Assessment.
