Читать книгу Health Service Management A Complete Guide - 2020 Edition - Gerardus Blokdyk - Страница 7
ОглавлениеCRITERION #1: RECOGNIZE
INTENT: Be aware of the need for change. Recognize that there is an unfavorable variation, problem or symptom.
In my belief, the answer to this question is clearly defined:
5 Strongly Agree
4 Agree
3 Neutral
2 Disagree
1 Strongly Disagree
1. Do you need different information or graphics?
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2. What Health Service Management problem should be solved?
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3. What problems are you facing and how do you consider Health Service Management will circumvent those obstacles?
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4. What else needs to be measured?
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5. How do you identify the kinds of information that you will need?
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6. What activities does the governance board need to consider?
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7. What is the problem or issue?
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8. What do you need to start doing?
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9. What prevents you from making the changes you know will make you a more effective Health Service Management leader?
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10. What tools and technologies are needed for a custom Health Service Management project?
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11. What situation(s) led to this Health Service Management Self Assessment?
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12. How are you going to measure success?
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13. Does your organization need more Health Service Management education?
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14. What are the expected benefits of Health Service Management to the stakeholder?
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15. What Health Service Management capabilities do you need?
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16. Think about the people you identified for your Health Service Management project and the project responsibilities you would assign to them, what kind of training do you think they would need to perform these responsibilities effectively?
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17. How can auditing be a preventative security measure?
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18. What creative shifts do you need to take?
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19. To what extent would your organization benefit from being recognized as a award recipient?
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20. What Health Service Management events should you attend?
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21. To what extent does each concerned units management team recognize Health Service Management as an effective investment?
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22. What are your needs in relation to Health Service Management skills, labor, equipment, and markets?
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23. Is it needed?
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24. Will a response program recognize when a crisis occurs and provide some level of response?
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25. What is the Health Service Management problem definition? What do you need to resolve?
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26. Are losses recognized in a timely manner?
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27. Will new equipment/products be required to facilitate Health Service Management delivery, for example is new software needed?
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28. Can management personnel recognize the monetary benefit of Health Service Management?
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29. Is the need for organizational change recognized?
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30. Which information does the Health Service Management business case need to include?
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31. Are there regulatory / compliance issues?
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32. Will it solve real problems?
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33. What are the clients issues and concerns?
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34. What are the Health Service Management resources needed?
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35. What are the minority interests and what amount of minority interests can be recognized?
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36. For your Health Service Management project, identify and describe the business environment, is there more than one layer to the business environment?
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37. Are there recognized Health Service Management problems?
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38. Are problem definition and motivation clearly presented?
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39. Why the need?
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40. Is the quality assurance team identified?
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41. As a sponsor, customer or management, how important is it to meet goals, objectives?
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42. How are the Health Service Management’s objectives aligned to the group’s overall stakeholder strategy?
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43. Where is training needed?
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44. What extra resources will you need?
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45. Are employees recognized for desired behaviors?
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46. Who else hopes to benefit from it?
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47. Do you need to avoid or amend any Health Service Management activities?
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48. Is it clear when you think of the day ahead of you what activities and tasks you need to complete?
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49. How do you recognize an objection?
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50. Are there any specific expectations or concerns about the Health Service Management team, Health Service Management itself?
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51. What vendors make products that address the Health Service Management needs?
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52. Does the problem have ethical dimensions?
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53. How are training requirements identified?
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54. What would happen if Health Service Management weren’t done?
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55. Looking at each person individually – does every one have the qualities which are needed to work in this group?
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56. Consider your own Health Service Management project, what types of organizational problems do you think might be causing or affecting your problem, based on the work done so far?
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57. How many trainings, in total, are needed?
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58. What training and capacity building actions are needed to implement proposed reforms?
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59. What is the extent or complexity of the Health Service Management problem?
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60. Who defines the rules in relation to any given issue?
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61. Where do you need to exercise leadership?
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62. What is the smallest subset of the problem you can usefully solve?
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63. How do you assess your Health Service Management workforce capability and capacity needs, including skills, competencies, and staffing levels?
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64. What should be considered when identifying available resources, constraints, and deadlines?
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65. What are the timeframes required to resolve each of the issues/problems?
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66. Are employees recognized or rewarded for performance that demonstrates the highest levels of integrity?
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67. Did you miss any major Health Service Management issues?
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68. Do you know what you need to know about Health Service Management?
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69. How much are sponsors, customers, partners, stakeholders involved in Health Service Management? In other words, what are the risks, if Health Service Management does not deliver successfully?
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70. When a Health Service Management manager recognizes a problem, what options are available?
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71. How does it fit into your organizational needs and tasks?
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72. Whom do you really need or want to serve?
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73. How do you recognize an Health Service Management objection?
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74. What needs to be done?
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75. Are there any revenue recognition issues?
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76. Why is this needed?
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77. Do you have/need 24-hour access to key personnel?
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78. Have you identified your Health Service Management key performance indicators?
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79. How do you take a forward-looking perspective in identifying Health Service Management research related to market response and models?
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80. What do employees need in the short term?
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81. Are your goals realistic? Do you need to redefine your problem? Perhaps the problem has changed or maybe you have reached your goal and need to set a new one?
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82. Would you recognize a threat from the inside?
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83. Who needs to know about Health Service Management?
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84. Which needs are not included or involved?
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85. What resources or support might you need?
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86. Does Health Service Management create potential expectations in other areas that need to be recognized and considered?
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87. What Health Service Management coordination do you need?
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88. What information do users need?
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89. Who needs to know?
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90. What are the stakeholder objectives to be achieved with Health Service Management?
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91. What is the problem and/or vulnerability?
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92. Who needs budgets?
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93. Will Health Service Management deliverables need to be tested and, if so, by whom?
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94. How do you identify subcontractor relationships?
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95. What does Health Service Management success mean to the stakeholders?
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96. Which issues are too important to ignore?
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97. Are there Health Service Management problems defined?
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98. Who needs what information?
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99. What is the recognized need?
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100. Are you dealing with any of the same issues today as yesterday? What can you do about this?
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101. Do you recognize Health Service Management achievements?
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Add up total points for this section: _____ = Total points for this section
Divided by: ______ (number of statements answered) = ______ Average score for this section
Transfer your score to the Health Service Management Index at the beginning of the Self-Assessment.
