Читать книгу Service Networking A Complete Guide - 2020 Edition - Gerardus Blokdyk - Страница 9
ОглавлениеCRITERION #3: MEASURE:
INTENT: Gather the correct data. Measure the current performance and evolution of the situation.
In my belief, the answer to this question is clearly defined:
5 Strongly Agree
4 Agree
3 Neutral
2 Disagree
1 Strongly Disagree
1. Is it possible to estimate the impact of unanticipated complexity such as wrong or failed assumptions, feedback, etcetera on proposed reforms?
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2. How can you manage cost down?
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3. What causes mismanagement?
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4. What are the types and number of measures to use?
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5. Are you aware of what could cause a problem?
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6. Which measures and indicators matter?
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7. How do you verify and validate the Service networking data?
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8. How do you verify Service networking completeness and accuracy?
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9. Are the measurements objective?
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10. Who should receive measurement reports?
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11. Has a cost center been established?
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12. What harm might be caused?
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13. What evidence is there and what is measured?
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14. How do you control the overall costs of your work processes?
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15. What is the cost of rework?
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16. Do you effectively measure and reward individual and team performance?
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17. How do your measurements capture actionable Service networking information for use in exceeding your customers expectations and securing your customers engagement?
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18. How will you measure your Service networking effectiveness?
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19. What is the total fixed cost?
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20. Was a business case (cost/benefit) developed?
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21. What are the costs of delaying Service networking action?
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22. When are costs are incurred?
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23. What are the Service networking investment costs?
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24. What does verifying compliance entail?
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25. Do you have any cost Service networking limitation requirements?
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26. How do you aggregate measures across priorities?
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27. Are missed Service networking opportunities costing your organization money?
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28. Where is the cost?
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29. How will costs be allocated?
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30. What tests verify requirements?
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31. What happens if cost savings do not materialize?
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32. At what cost?
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33. Are there any easy-to-implement alternatives to Service networking? Sometimes other solutions are available that do not require the cost implications of a full-blown project?
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34. Are indirect costs charged to the Service networking program?
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35. What does your operating model cost?
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36. What are your primary costs, revenues, assets?
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37. Does the Service networking task fit the client’s priorities?
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38. What are you verifying?
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39. What is the cause of any Service networking gaps?
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40. What relevant entities could be measured?
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41. Did you tackle the cause or the symptom?
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42. How can a Service networking test verify your ideas or assumptions?
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43. Do you aggressively reward and promote the people who have the biggest impact on creating excellent Service networking services/products?
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44. What measurements are possible, practicable and meaningful?
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45. What is your Service networking quality cost segregation study?
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46. Have you included everything in your Service networking cost models?
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47. What is the root cause(s) of the problem?
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48. What are the uncertainties surrounding estimates of impact?
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49. Is the solution cost-effective?
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50. What are the estimated costs of proposed changes?
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51. How will you measure success?
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52. How do you measure variability?
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53. What drives O&M cost?
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54. What would be a real cause for concern?
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55. What are the Service networking key cost drivers?
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56. When should you bother with diagrams?
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57. How can you measure the performance?
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58. Are the Service networking benefits worth its costs?
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59. How do you verify if Service networking is built right?
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60. What users will be impacted?
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61. What is the Service networking business impact?
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62. How do you measure lifecycle phases?
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63. How do you verify performance?
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64. What are allowable costs?
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65. How do you quantify and qualify impacts?
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66. Who is involved in verifying compliance?
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67. Does a Service networking quantification method exist?
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68. How do you verify your resources?
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69. How will your organization measure success?
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70. How are measurements made?
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71. Do you verify that corrective actions were taken?
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72. Which Service networking impacts are significant?
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73. How much does it cost?
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74. How is the value delivered by Service networking being measured?
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75. What is your decision requirements diagram?
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76. What disadvantage does this cause for the user?
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77. How will measures be used to manage and adapt?
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78. How do you verify the authenticity of the data and information used?
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79. What are the current costs of the Service networking process?
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80. What causes extra work or rework?
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81. Among the Service networking product and service cost to be estimated, which is considered hardest to estimate?
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82. How can you measure Service networking in a systematic way?
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83. What are the costs of reform?
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84. Is the cost worth the Service networking effort ?
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85. What is an unallowable cost?
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86. Are supply costs steady or fluctuating?
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87. What does a Test Case verify?
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88. How can you reduce the costs of obtaining inputs?
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89. What is measured? Why?
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90. How do you measure success?
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91. Do you have a flow diagram of what happens?
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92. How to cause the change?
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93. Have you made assumptions about the shape of the future, particularly its impact on your customers and competitors?
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94. Which costs should be taken into account?
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95. How are costs allocated?
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96. What causes innovation to fail or succeed in your organization?
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97. Will Service networking have an impact on current business continuity, disaster recovery processes and/or infrastructure?
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98. How do you verify the Service networking requirements quality?
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99. Is there an opportunity to verify requirements?
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100. What are the operational costs after Service networking deployment?
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101. What are your operating costs?
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102. What are your customers expectations and measures?
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103. Do the benefits outweigh the costs?
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104. Who pays the cost?
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105. What is the total cost related to deploying Service networking, including any consulting or professional services?
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106. Why do the measurements/indicators matter?
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107. What do you measure and why?
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108. What potential environmental factors impact the Service networking effort?
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109. Are Service networking vulnerabilities categorized and prioritized?
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110. What are the strategic priorities for this year?
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111. What measurements are being captured?
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112. Are there measurements based on task performance?
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113. What are hidden Service networking quality costs?
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114. What could cause you to change course?
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115. What details are required of the Service networking cost structure?
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116. When a disaster occurs, who gets priority?
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117. Have design-to-cost goals been established?
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118. What would it cost to replace your technology?
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119. How do you prevent mis-estimating cost?
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120. How long to keep data and how to manage retention costs?
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121. What can be used to verify compliance?
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122. How will effects be measured?
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123. Are you taking your company in the direction of better and revenue or cheaper and cost?
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124. What are the costs and benefits?
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125. How frequently do you verify your Service networking strategy?
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126. Are there competing Service networking priorities?
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127. How do you measure efficient delivery of Service networking services?
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128. What does losing customers cost your organization?
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129. What methods are feasible and acceptable to estimate the impact of reforms?
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130. What do people want to verify?
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131. Where can you go to verify the info?
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132. How will success or failure be measured?
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133. Are the units of measure consistent?
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134. How do you verify and develop ideas and innovations?
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135. What causes investor action?
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136. How is performance measured?
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137. How can you reduce costs?
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Add up total points for this section: _____ = Total points for this section
Divided by: ______ (number of statements answered) = ______ Average score for this section
