Читать книгу Business IT Alignment A Complete Guide - 2020 Edition - Gerardus Blokdyk - Страница 8
ОглавлениеCRITERION #2: DEFINE:
INTENT: Formulate the stakeholder problem. Define the problem, needs and objectives.
In my belief, the answer to this question is clearly defined:
5 Strongly Agree
4 Agree
3 Neutral
2 Disagree
1 Strongly Disagree
1. What are (control) requirements for Business IT alignment Information?
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2. The political context: who holds power?
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3. Has a Business IT alignment requirement not been met?
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4. Is there regularly 100% attendance at the team meetings? If not, have appointed substitutes attended to preserve cross-functionality and full representation?
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5. How have you defined all Business IT alignment requirements first?
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6. Are audit criteria, scope, frequency and methods defined?
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7. Has the direction changed at all during the course of Business IT alignment? If so, when did it change and why?
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8. Do you all define Business IT alignment in the same way?
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9. Have all of the relationships been defined properly?
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10. How is the team tracking and documenting its work?
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11. In what way can you redefine the criteria of choice clients have in your category in your favor?
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12. What are the Business IT alignment tasks and definitions?
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13. Are there any constraints known that bear on the ability to perform Business IT alignment work? How is the team addressing them?
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14. How will the Business IT alignment team and the group measure complete success of Business IT alignment?
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15. What knowledge or experience is required?
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16. Has the Business IT alignment work been fairly and/or equitably divided and delegated among team members who are qualified and capable to perform the work? Has everyone contributed?
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17. What critical content must be communicated – who, what, when, where, and how?
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18. Is Business IT alignment currently on schedule according to the plan?
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19. What is the scope?
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20. Who is gathering Business IT alignment information?
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21. Is the work to date meeting requirements?
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22. How do you gather Business IT alignment requirements?
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23. Are required metrics defined, what are they?
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24. Are all requirements met?
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25. What system do you use for gathering Business IT alignment information?
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26. How do you keep key subject matter experts in the loop?
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27. What customer feedback methods were used to solicit their input?
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28. What constraints exist that might impact the team?
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29. When are meeting minutes sent out? Who is on the distribution list?
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30. What are the dynamics of the communication plan?
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31. How would you define Business IT alignment leadership?
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32. Are task requirements clearly defined?
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33. What are the boundaries of the scope? What is in bounds and what is not? What is the start point? What is the stop point?
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34. What is the scope of Business IT alignment?
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35. Are the Business IT alignment requirements testable?
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36. How do you gather requirements?
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37. Scope of sensitive information?
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38. Has/have the customer(s) been identified?
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39. How do you manage changes in Business IT alignment requirements?
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40. Is the team adequately staffed with the desired cross-functionality? If not, what additional resources are available to the team?
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41. If substitutes have been appointed, have they been briefed on the Business IT alignment goals and received regular communications as to the progress to date?
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42. Have all basic functions of Business IT alignment been defined?
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43. Who is gathering information?
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44. What specifically is the problem? Where does it occur? When does it occur? What is its extent?
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45. How can the value of Business IT alignment be defined?
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46. Do you have a Business IT alignment success story or case study ready to tell and share?
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47. How does the Business IT alignment manager ensure against scope creep?
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48. What key stakeholder process output measure(s) does Business IT alignment leverage and how?
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49. How do you build the right business case?
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50. Is there any additional Business IT alignment definition of success?
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51. Has the improvement team collected the ‘voice of the customer’ (obtained feedback – qualitative and quantitative)?
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52. What are the tasks and definitions?
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53. Do you have organizational privacy requirements?
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54. Are different versions of process maps needed to account for the different types of inputs?
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55. What is the definition of Business IT alignment excellence?
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56. Have the customer needs been translated into specific, measurable requirements? How?
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57. Has a high-level ‘as is’ process map been completed, verified and validated?
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58. What is the scope of the Business IT alignment effort?
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59. How and when will the baselines be defined?
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60. What was the context?
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61. What is out-of-scope initially?
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62. What is the definition of success?
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63. Where can you gather more information?
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64. How do you gather the stories?
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65. How do you hand over Business IT alignment context?
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66. How often are the team meetings?
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67. What is the worst case scenario?
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68. What Business IT alignment requirements should be gathered?
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69. What information do you gather?
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70. Has a project plan, Gantt chart, or similar been developed/completed?
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71. What is the scope of the Business IT alignment work?
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72. Do the problem and goal statements meet the SMART criteria (specific, measurable, attainable, relevant, and time-bound)?
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73. What would be the goal or target for a Business IT alignment’s improvement team?
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74. When is the estimated completion date?
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75. How do you manage scope?
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76. Is the Business IT alignment scope manageable?
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77. Are the Business IT alignment requirements complete?
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78. Who defines (or who defined) the rules and roles?
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79. What is out of scope?
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80. What is a worst-case scenario for losses?
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81. How would you define the culture at your organization, how susceptible is it to Business IT alignment changes?
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82. What is in scope?
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83. What intelligence can you gather?
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84. How was the ‘as is’ process map developed, reviewed, verified and validated?
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85. What scope to assess?
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86. Is the improvement team aware of the different versions of a process: what they think it is vs. what it actually is vs. what it should be vs. what it could be?
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87. Have specific policy objectives been defined?
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88. What is the context?
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89. Is scope creep really all bad news?
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90. What are the requirements for audit information?
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91. What are the rough order estimates on cost savings/opportunities that Business IT alignment brings?
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92. Why are you doing Business IT alignment and what is the scope?
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93. Does the team have regular meetings?
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94. Has anyone else (internal or external to the group) attempted to solve this problem or a similar one before? If so, what knowledge can be leveraged from these previous efforts?
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95. How do you manage unclear Business IT alignment requirements?
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96. What are the core elements of the Business IT alignment business case?
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97. Are resources adequate for the scope?
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98. Has your scope been defined?
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99. Is the Business IT alignment scope complete and appropriately sized?
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100. Does the scope remain the same?
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101. Is the current ‘as is’ process being followed? If not, what are the discrepancies?
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102. What information should you gather?
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103. What are the compelling stakeholder reasons for embarking on Business IT alignment?
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104. What baselines are required to be defined and managed?
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105. What gets examined?
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106. Are accountability and ownership for Business IT alignment clearly defined?
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107. What sort of initial information to gather?
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108. How did the Business IT alignment manager receive input to the development of a Business IT alignment improvement plan and the estimated completion dates/times of each activity?
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109. Is special Business IT alignment user knowledge required?
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110. What is in the scope and what is not in scope?
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111. Are there different segments of customers?
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112. Will a Business IT alignment production readiness review be required?
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113. Has a team charter been developed and communicated?
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114. Are roles and responsibilities formally defined?
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115. Is there a clear Business IT alignment case definition?
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116. What sources do you use to gather information for a Business IT alignment study?
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117. How do you think the partners involved in Business IT alignment would have defined success?
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118. Is there a critical path to deliver Business IT alignment results?
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119. Who approved the Business IT alignment scope?
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120. How will variation in the actual durations of each activity be dealt with to ensure that the expected Business IT alignment results are met?
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121. How do you catch Business IT alignment definition inconsistencies?
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122. Is Business IT alignment linked to key stakeholder goals and objectives?
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123. When is/was the Business IT alignment start date?
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124. Is it clearly defined in and to your organization what you do?
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125. Is Business IT alignment required?
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126. What happens if Business IT alignment’s scope changes?
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127. What are the Business IT alignment use cases?
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128. What defines best in class?
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129. What are the Roles and Responsibilities for each team member and its leadership? Where is this documented?
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130. What scope do you want your strategy to cover?
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131. Are approval levels defined for contracts and supplements to contracts?
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132. What are the record-keeping requirements of Business IT alignment activities?
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Add up total points for this section: _____ = Total points for this section
Divided by: ______ (number of statements answered) = ______ Average score for this section
Transfer your score to the Business IT alignment Index at the beginning of the Self-Assessment.
