Читать книгу Desktops As A Service A Complete Guide - 2020 Edition - Gerardus Blokdyk - Страница 7
ОглавлениеCRITERION #1: RECOGNIZE
INTENT: Be aware of the need for change. Recognize that there is an unfavorable variation, problem or symptom.
In my belief, the answer to this question is clearly defined:
5 Strongly Agree
4 Agree
3 Neutral
2 Disagree
1 Strongly Disagree
1. Are there any specific expectations or concerns about the Desktops as a service team, Desktops as a service itself?
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2. Have you identified your Desktops as a service key performance indicators?
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3. What do you need to start doing?
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4. What creative shifts do you need to take?
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5. What would happen if Desktops as a service weren’t done?
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6. What is the problem and/or vulnerability?
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7. Will new equipment/products be required to facilitate Desktops as a service delivery, for example is new software needed?
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8. What does Desktops as a service success mean to the stakeholders?
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9. Will a response program recognize when a crisis occurs and provide some level of response?
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10. What Desktops as a service events should you attend?
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11. Does Desktops as a service create potential expectations in other areas that need to be recognized and considered?
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12. Consider your own Desktops as a service project, what types of organizational problems do you think might be causing or affecting your problem, based on the work done so far?
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13. Are your goals realistic? Do you need to redefine your problem? Perhaps the problem has changed or maybe you have reached your goal and need to set a new one?
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14. Who are your key stakeholders who need to sign off?
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15. What situation(s) led to this Desktops as a service Self Assessment?
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16. How many trainings, in total, are needed?
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17. Do you recognize Desktops as a service achievements?
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18. Who defines the rules in relation to any given issue?
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19. How do you recognize an objection?
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20. What information do users need?
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21. Are you dealing with any of the same issues today as yesterday? What can you do about this?
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22. Think about the people you identified for your Desktops as a service project and the project responsibilities you would assign to them, what kind of training do you think they would need to perform these responsibilities effectively?
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23. What Desktops as a service coordination do you need?
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24. Are there recognized Desktops as a service problems?
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25. Looking at each person individually – does every one have the qualities which are needed to work in this group?
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26. Which issues are too important to ignore?
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27. What are the minority interests and what amount of minority interests can be recognized?
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28. What prevents you from making the changes you know will make you a more effective Desktops as a service leader?
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29. Does the problem have ethical dimensions?
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30. How are you going to measure success?
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31. To what extent would your organization benefit from being recognized as a award recipient?
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32. Is it needed?
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33. Are losses recognized in a timely manner?
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34. Will Desktops as a service deliverables need to be tested and, if so, by whom?
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35. What is the problem or issue?
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36. Who needs what information?
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37. Will it solve real problems?
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38. How can auditing be a preventative security measure?
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39. What problems are you facing and how do you consider Desktops as a service will circumvent those obstacles?
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40. Did you miss any major Desktops as a service issues?
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41. Is the need for organizational change recognized?
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42. Whom do you really need or want to serve?
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43. What is the smallest subset of the problem you can usefully solve?
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44. How do you assess your Desktops as a service workforce capability and capacity needs, including skills, competencies, and staffing levels?
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45. Do you know what you need to know about Desktops as a service?
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46. Who should resolve the Desktops as a service issues?
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47. Which needs are not included or involved?
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48. Are controls defined to recognize and contain problems?
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49. Are there regulatory / compliance issues?
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50. What is the extent or complexity of the Desktops as a service problem?
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51. What vendors make products that address the Desktops as a service needs?
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52. Are employees recognized or rewarded for performance that demonstrates the highest levels of integrity?
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53. What needs to be done?
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54. Is the quality assurance team identified?
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55. What resources or support might you need?
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56. As a sponsor, customer or management, how important is it to meet goals, objectives?
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57. What is the recognized need?
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58. What training and capacity building actions are needed to implement proposed reforms?
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59. Are there Desktops as a service problems defined?
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60. What are the clients issues and concerns?
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61. What are the Desktops as a service resources needed?
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62. How does it fit into your organizational needs and tasks?
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63. Do you have/need 24-hour access to key personnel?
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64. Who needs budgets?
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65. How are training requirements identified?
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66. To what extent does each concerned units management team recognize Desktops as a service as an effective investment?
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67. Why the need?
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68. How do you identify the kinds of information that you will need?
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69. What are the timeframes required to resolve each of the issues/problems?
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70. Who else hopes to benefit from it?
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71. What tools and technologies are needed for a custom Desktops as a service project?
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72. Is it clear when you think of the day ahead of you what activities and tasks you need to complete?
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73. How much are sponsors, customers, partners, stakeholders involved in Desktops as a service? In other words, what are the risks, if Desktops as a service does not deliver successfully?
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74. What do employees need in the short term?
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75. What extra resources will you need?
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76. What Desktops as a service capabilities do you need?
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77. For your Desktops as a service project, identify and describe the business environment, is there more than one layer to the business environment?
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78. What are the stakeholder objectives to be achieved with Desktops as a service?
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79. Where do you need to exercise leadership?
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80. Are employees recognized for desired behaviors?
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81. Are there any revenue recognition issues?
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82. How do you identify subcontractor relationships?
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83. When a Desktops as a service manager recognizes a problem, what options are available?
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84. Are problem definition and motivation clearly presented?
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85. Who needs to know about Desktops as a service?
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86. Who needs to know?
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87. What are your needs in relation to Desktops as a service skills, labor, equipment, and markets?
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88. What else needs to be measured?
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89. What are the expected benefits of Desktops as a service to the stakeholder?
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90. Where is training needed?
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91. How do you recognize an Desktops as a service objection?
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92. Does your organization need more Desktops as a service education?
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93. What is the Desktops as a service problem definition? What do you need to resolve?
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94. What needs to stay?
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95. How are the Desktops as a service’s objectives aligned to the group’s overall stakeholder strategy?
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96. Do you need to avoid or amend any Desktops as a service activities?
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97. What Desktops as a service problem should be solved?
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Add up total points for this section: _____ = Total points for this section
Divided by: ______ (number of statements answered) = ______ Average score for this section
Transfer your score to the Desktops as a service Index at the beginning of the Self-Assessment.
