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CRITERION #2: DEFINE:

INTENT: Formulate the stakeholder problem. Define the problem, needs and objectives.

In my belief, the answer to this question is clearly defined:

5 Strongly Agree

4 Agree

3 Neutral

2 Disagree

1 Strongly Disagree

1. Are audit criteria, scope, frequency and methods defined?

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2. How do you catch Compensation and Benefits Review definition inconsistencies?

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3. Is Compensation and Benefits Review currently on schedule according to the plan?

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4. Is there a critical path to deliver Compensation and Benefits Review results?

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5. How is the team tracking and documenting its work?

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6. How will variation in the actual durations of each activity be dealt with to ensure that the expected Compensation and Benefits Review results are met?

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7. How does the Compensation and Benefits Review manager ensure against scope creep?

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8. Do you have a Compensation and Benefits Review success story or case study ready to tell and share?

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9. Where can you gather more information?

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10. Have the customer needs been translated into specific, measurable requirements? How?

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11. How do you hand over Compensation and Benefits Review context?

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12. If substitutes have been appointed, have they been briefed on the Compensation and Benefits Review goals and received regular communications as to the progress to date?

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13. How was the ‘as is’ process map developed, reviewed, verified and validated?

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14. How do you think the partners involved in Compensation and Benefits Review would have defined success?

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15. How do you build the right business case?

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16. What specifically is the problem? Where does it occur? When does it occur? What is its extent?

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17. Is special Compensation and Benefits Review user knowledge required?

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18. Are there different segments of customers?

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19. Who approved the Compensation and Benefits Review scope?

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20. What scope to assess?

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21. Will a Compensation and Benefits Review production readiness review be required?

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22. Who are the Compensation and Benefits Review improvement team members, including Management Leads and Coaches?

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23. What system do you use for gathering Compensation and Benefits Review information?

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24. How are consistent Compensation and Benefits Review definitions important?

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25. Has your scope been defined?

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26. What critical content must be communicated – who, what, when, where, and how?

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27. Are required metrics defined, what are they?

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28. Is the Compensation and Benefits Review scope complete and appropriately sized?

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29. Are the Compensation and Benefits Review requirements testable?

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30. Has a high-level ‘as is’ process map been completed, verified and validated?

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31. Is the improvement team aware of the different versions of a process: what they think it is vs. what it actually is vs. what it should be vs. what it could be?

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32. How do you manage unclear Compensation and Benefits Review requirements?

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33. What defines best in class?

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34. How would you define Compensation and Benefits Review leadership?

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35. What is the scope?

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36. The political context: who holds power?

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37. Is there a clear Compensation and Benefits Review case definition?

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38. Are there any constraints known that bear on the ability to perform Compensation and Benefits Review work? How is the team addressing them?

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39. Why are you doing Compensation and Benefits Review and what is the scope?

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40. What are the tasks and definitions?

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41. What is out of scope?

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42. What scope do you want your strategy to cover?

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43. Has anyone else (internal or external to the group) attempted to solve this problem or a similar one before? If so, what knowledge can be leveraged from these previous efforts?

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44. How often are the team meetings?

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45. Do you all define Compensation and Benefits Review in the same way?

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46. What is the definition of success?

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47. Scope of sensitive information?

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48. What information should you gather?

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49. Has a project plan, Gantt chart, or similar been developed/completed?

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50. What is the definition of Compensation and Benefits Review excellence?

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51. How do you manage changes in Compensation and Benefits Review requirements?

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52. When are meeting minutes sent out? Who is on the distribution list?

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53. What is in scope?

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54. Who defines (or who defined) the rules and roles?

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55. How do you manage scope?

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56. What is the context?

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57. Who is gathering information?

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58. How can the value of Compensation and Benefits Review be defined?

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59. Have specific policy objectives been defined?

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60. Are roles and responsibilities formally defined?

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61. How do you keep key subject matter experts in the loop?

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62. What is in the scope and what is not in scope?

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63. What information do you gather?

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64. What are the Compensation and Benefits Review use cases?

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65. Have all basic functions of Compensation and Benefits Review been defined?

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66. How do you gather the stories?

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67. Does the team have regular meetings?

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68. How would you define the culture at your organization, how susceptible is it to Compensation and Benefits Review changes?

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69. What are the Roles and Responsibilities for each team member and its leadership? Where is this documented?

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70. Do the problem and goal statements meet the SMART criteria (specific, measurable, attainable, relevant, and time-bound)?

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71. How and when will the baselines be defined?

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72. Is the current ‘as is’ process being followed? If not, what are the discrepancies?

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73. What intelligence can you gather?

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74. What sources do you use to gather information for a Compensation and Benefits Review study?

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75. What are the core elements of the Compensation and Benefits Review business case?

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76. Are task requirements clearly defined?

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77. Are resources adequate for the scope?

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78. How have you defined all Compensation and Benefits Review requirements first?

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79. Is it clearly defined in and to your organization what you do?

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80. How do you gather requirements?

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81. Has a team charter been developed and communicated?

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82. What sort of initial information to gather?

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83. How will the Compensation and Benefits Review team and the group measure complete success of Compensation and Benefits Review?

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84. Has the direction changed at all during the course of Compensation and Benefits Review? If so, when did it change and why?

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85. Are different versions of process maps needed to account for the different types of inputs?

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86. Are all requirements met?

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87. Is there any additional Compensation and Benefits Review definition of success?

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88. What is the scope of the Compensation and Benefits Review work?

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89. Do you have organizational privacy requirements?

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90. Is Compensation and Benefits Review linked to key stakeholder goals and objectives?

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91. What gets examined?

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92. What customer feedback methods were used to solicit their input?

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93. What key stakeholder process output measure(s) does Compensation and Benefits Review leverage and how?

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94. Has/have the customer(s) been identified?

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95. What is the scope of Compensation and Benefits Review?

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96. How did the Compensation and Benefits Review manager receive input to the development of a Compensation and Benefits Review improvement plan and the estimated completion dates/times of each activity?

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97. What are the record-keeping requirements of Compensation and Benefits Review activities?

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98. What are the rough order estimates on cost savings/opportunities that Compensation and Benefits Review brings?

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99. Is scope creep really all bad news?

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100. Have all of the relationships been defined properly?

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101. In what way can you redefine the criteria of choice clients have in your category in your favor?

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102. What are the compelling stakeholder reasons for embarking on Compensation and Benefits Review?

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103. What is out-of-scope initially?

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104. What Compensation and Benefits Review requirements should be gathered?

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105. What are the dynamics of the communication plan?

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106. Is the Compensation and Benefits Review scope manageable?

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107. When is/was the Compensation and Benefits Review start date?

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108. What are the boundaries of the scope? What is in bounds and what is not? What is the start point? What is the stop point?

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109. Is the scope of Compensation and Benefits Review defined?

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110. What was the context?

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111. Has the improvement team collected the ‘voice of the customer’ (obtained feedback – qualitative and quantitative)?

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112. Does the scope remain the same?

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113. Has the Compensation and Benefits Review work been fairly and/or equitably divided and delegated among team members who are qualified and capable to perform the work? Has everyone contributed?

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114. What would be the goal or target for a Compensation and Benefits Review’s improvement team?

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115. What are the requirements for audit information?

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116. Who is gathering Compensation and Benefits Review information?

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117. How do you gather Compensation and Benefits Review requirements?

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118. When is the estimated completion date?

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119. What knowledge or experience is required?

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120. Has a Compensation and Benefits Review requirement not been met?

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121. Is the team adequately staffed with the desired cross-functionality? If not, what additional resources are available to the team?

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122. What is the scope of the Compensation and Benefits Review effort?

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123. Is there regularly 100% attendance at the team meetings? If not, have appointed substitutes attended to preserve cross-functionality and full representation?

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124. What happens if Compensation and Benefits Review’s scope changes?

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125. Are approval levels defined for contracts and supplements to contracts?

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126. What are (control) requirements for Compensation and Benefits Review Information?

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127. What constraints exist that might impact the team?

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128. Has everyone on the team, including the team leaders, been properly trained?

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129. Are accountability and ownership for Compensation and Benefits Review clearly defined?

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130. Are the Compensation and Benefits Review requirements complete?

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131. What is a worst-case scenario for losses?

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132. What Compensation and Benefits Review services do you require?

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Add up total points for this section: _____ = Total points for this section

Divided by: ______ (number of statements answered) = ______ Average score for this section

Transfer your score to the Compensation and Benefits Review Index at the beginning of the Self-Assessment.

Compensation And Benefits Review A Complete Guide - 2020 Edition

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